Summary
Overview
Work History
Education
Skills
References
Certification
Awards
Personal Information
Timeline
Generic

Emily Gole

Cave Springs,AR

Summary

Passionate Nurse Manager bringing talents in nurse education, coworker management and leadership development. Develops departmental budgets, quality improvement initiative, and maintains inventories of medical equipment, supplies and medicines. Productive mentor and natural leader focused on fostering positive and collaborative culture.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Nurse Manager: ICU, Vascular Access, and Telemetry Monitoring

Mercy
Rogers, AR
08.2020 - Current
  • Promoted and restored patients' health by developing day-to-day management and long-term planning of the 26-bed medical-surgical intensive care unit: directing and developing staff, collaborating with physicians, and multidisciplinary professional staff; providing physical and psychological support for patients, families of patients, and coworkers.
  • Decreased ICU agency nurse utilization by over 50% in FY22 and eliminated utilization in FY23, while increasing core co-worker satisfaction by over 30% across departments.
  • Established and led multi-disciplinary Resuscitation Committee, a committee that works closely with the Quality team to guide improvement in all aspects of Code Blue and Rapid Response teams throughout the hospital.
  • Implemented and monitored infection control programs defined by HAI metrics, with excellence goal achieved in FY22 and FY23 in all areas of emphasis.
  • Managed all ICU beds through Covid-19, including 3 surges. Facilitated growth of ICU beds, which doubled in size, to support the ever-changing needs of the Northwest Arkansas community.
  • Supported and sustained nurses through an unprecedented time to ensure physical and mental health sustained throughout the continued pandemic
  • Facilitated Mercy-wide Professional Practice Team across the Critical Care, Medical/Surgical, and Telemetry specialty areas
  • Completed Evidence-Based Practice Immersion via Ohio State University and Mercy Hospital, as well as Evidence-Based Practice Project outlining bathing practices in the in-patient adult population. Project implemented Ministry-wide in an effort to align with best practice in the reduction of HAIs. Recognized as an EBP Mentor, now assisting others in Evidence Based Practice Review
  • Represented nursing as member of Program Evaluation Committee, a team that ensures continuous process improvement via a shared mental model for the Internal Medicine Residency Program, sponsored by UAM College of Medicine

Clinical Educator: ICU

Mercy
08.2019 - 08.2020
  • Assisted in ongoing learning opportunities for co-workers throughout the hospital.
  • Provided bedside care when needed, but primarily performed needs-based-assessments in the ICU related to co-worker feedback, chart audits, and safety assessments in the room, and feedback from physicians. Then provide education to staff in various forms.
  • Sought out teaching opportunities both in the Ministry and in the area in regard to coworkers' needs and interests.
  • Spearheaded a 'high-risk, low-frequency' assessment and process that ensured ICU nurses remained competent in high-risk therapies, including CRRT, Impella management, Therapeutic Hypothermia via Thermgard, and Balloon Pump management.
  • Developed working relationships between liaisons throughout the hospital, including program coordinators, the Quality and Compliance Department, and Infection Control, and collaborated to determine education needs, as well as successes of the department.
  • Organized annual competencies for the ICU by utilizing Donna Wright's Method of determining needs, in addition to ensuring co-workers of the ICU remained current in licensures, certifications, and annual competency completions.
  • In light of Covid-19, provide hospital-wide education regarding ever-changing PPE processes while staying in constant contact with Ministry leaders to ensure co-workers, and specifically front-line workers, remain up-to-date.

House Supervisor

Washington Regional Medical Center
11.2018 - 05.2020
  • Lead and directed nurses, physicians, and all ancillary staff in their duties of care.
  • Addressed patient care, staffing, and any other issues, handling all occurrences during the 12-hour shift, ensuring appropriate documentation and communication.
  • Responded to all critical events in the hospital, including Rapid Responses, Code Blues, Level 1 and Level 2 traumas in the ER, as well as Code Strokes and inpatient deaths.
  • Ensured that the mission and goals, policies, and procedures for the Health System are implemented and comply with state and federal regulations.
  • Oversaw throughput and patient placement throughout the hospital on a shift-to-shift basis, while arranging for appropriate staffing for the upcoming shift.
  • Absorbed patient and employee complaints/concerns; resolved, documented, and escalated issues as necessary.

Registered Nurse, Relief Charge Nurse

University of Kansas Medical Center
01.2012 - 01.2018
  • Staff nurse and charge nurse on the Cardio-thoracic Surgical Intensive Care Unit, a unit responsible for providing post-operative care for patients who have received open heart surgery
  • Played an integral role in earning accreditation for ventricular assist device (VAD) placement and heart transplantation
  • Absorbed patients directly from the operating room, promoting health and education while supporting patients and their family members throughout the post-operative phase
  • As a charge nurse, responded and led all “Rapid Response” and “Code Blue” calls throughout the hospital
  • Provided exceptional care by quickly and effectively discerning needs of patients and families, solving problems, and strengthening relationships with a high volume of diverse patients and family members while maintaining a composed, diplomatic, and helpful demeanor
  • Effectively provided care for critically ill patients requiring Continuous Renal Replacement Therapy (CRRT) and Intra-Aortic Balloon Pump (IABP) therapy, as well as Extracorporeal Membrane Oxygenation (ECMO) and VAD placement and care
  • Identified and managed life-threatening post-operative and anesthetic complications, such as aspiration, hypoventilation, acute hypotension, hypertension, symptomatic arrhythmias, hypovolemic shock, and acute ischemic stroke
  • Performed a broad scope of clinical procedures (including sedation) utilizing various invasive/non-invasive monitoring equipment: ET-C02, ICP, CVP, PAC, EKG, Swan-Ganz Catheter, Drager ventilators, defibrillators, and EV 1000
  • Closely monitored patients to determine the effectiveness of IV drip cardiac medications and titrating drips to meet optimal patient outcomes
  • Collaborated with surgeons, cardiologists, and interns to discuss and identify patient’s needs.

Registered Nurse

Carondelet Home Care
01.2014 - 01.2015
  • Home Health nurse traveling in the KC Metro to provide healthcare to “homebound” patients that encompassing an extremely diverse ethnic, socio-economic, and acuity level
  • Provided education, treatment, and emotional support to patients of all ages to help individuals following a hospitalization with the ultimate goal to avoid re-hospitalization
  • Provided nursing care, including administering IV antibiotics, lab draws, and wound dressing changes in a patient's homes while developing rapport and understanding with the patients and their family members
  • Coordinated assessments and concerns with doctors and other healthcare professionals in regards to home health patients, as well as assisted physician, patient, and pharmacist to ensure that patients properly manage precise dosages.

Registered Nurse

St. Luke’s East
Lee’s Summit
01.2009 - 01.2012
  • Team leader of the Progressive Care Unit, a unit handling “step-down” patients primarily presenting with multiple co-morbidities
  • Provided support for RN’s and patient care tech’s throughout the shift to ensure optimal patient outcomes and positive moral on the unit
  • Clinical Excellence Award Winner – Recognized by peers as a nurse who exemplifies St
  • Luke’s core values, serves as a role model and demonstrates excellence in nursing practice “…(Emily) goes above and beyond and is a leader, mentor and skilled practitioner,” said Gloria Solis, chief nursing officer and chief operating officer at Saint Luke’s East-Lee’s Summit
  • “(She’s) committed to changing the world – one patient at a time.” Effectively oriented graduate nurses new to St
  • Luke’s East and the nursing profession
  • Encouraged development of prioritization and critical thinking in regard to the cardiac patient
  • Familiarized nurses and with protocols and initiatives evolving in the St
  • Luke’s Health System while demonstrating positive examples of St
  • Luke’s core values
  • Served on the hospital-wide practice-quality committee
  • Assisted in implementing a Fall Risk Audit Tool in decrease patient fall occurrences; ensured and effectively performed hourly rounding to improve patient safety and satisfaction
  • Also instituted of the “Five Minutes Face-to-Face” innovation; Educated and encouraged nurses and patient care techs to spend five minutes a shift at the bedside with each individual patient
  • As team leader, initiated “Rapid Responses” and aided as assistance to emergency situations throughout the hospital
  • Reacted calmly and effectively during these instances and provided education for patients and loved ones at the bedside during “Rapid Responses” and “Code Blues” when necessary; also managed staffing on the unit by assessing needs for the oncoming shift and evaluating and adjusting staff assignments when necessary
  • Recognized as an RN II by the hospital-wide Career Advancement Program (CAP) committee
  • Functioned on the hospital-wide palliative care committee, facilitating education for fellow co-workers in regard to comfort care measures.

Education

Masters of Science in Nursing - Emphasis in Leadership in Health Care Systems

Grand Canyon University
Phoenix, AZ
10-2026

Bachelor of Science - Nursing

Truman State University
Kirksville, MO
05-2009

Skills

  • Critical Thinking
  • Patient Counseling
  • Discharge Planning
  • Medical Records Management
  • Strong Clinical Judgment
  • Compliance Oversight
  • Staff Leadership
  • Corrective Action Implementation
  • Case Review
  • Budget Management
  • Staff Coaching and Mentoring
  • EBP Mentor

References

  • Denise Williams MHCOE, BSN, RN, CENP, CPHQ, CPPS, EBP-C, Executive Director, Ministry Professional Practice/Center of Evidence and Inquiry (CEI), Mercy, 314-628-3486, denise.williams@mercy.net
  • Mr. Cris Pritchard MSN CCRN, Clinical Nurse Manager, Cardio-thoracic Surgical ICU, University of Kansas Hospital, 913-588-0085, cpritchard@kumc.edu
  • Mrs. Jen Butler, MSN CCRN CSC, Clinical Nurse Manager, Electrophysiology and Cath Labs, University of Kansas Hospital, 913-269-1492, jbutler@kumc.edu

Certification

  • Registered Nurse (Arkansas) - 2018 - present
  • Evidence-Based Practice Mentor - 2023 - present
  • End of Life Nursing Education Consortium (ELNEC) Trainer - 2012 – present
  • End of Life Nursing Certification (ELNEC) - 2010 – present
  • Advanced Cardiac Life Supports (ACLS/BLS) - 2010 – present
  • Critical Care Registered Nurse (CCRN) - 2013 – 2021
  • Intra-aortic Balloon Pump (IABP) therapy - 2012 – 2021
  • Continuous Renal Replacement Therapy (CRRT) - 2012 – 2021
  • Pediatric Advanced Life Support (PALS) - 2017 – 2021
  • Extracorporeal Membrane Oxygenation Therapy (ECMO) - 2016 – 2018
  • Ventricular Assist Device (VAD) Management - 2016 - 2018
  • Registered Nurse (Kansas) - 2012 – 2020
  • Registered Nurse (Missouri) - 2009 – 2015

Awards

  • Rho Omega National Honor Fraternity - Fall 2008 – Present
  • Truman State University Nursing International Representative - Summer 2008
  • Truman State University Vice President’s List (3.5-3.9 GPA) - Fall 2004 - Spring 2009
  • Truman State University President’s Scholar Award Recipient - Fall 2004 – Spring 2009
  • Truman State University Swimming Women’s Team Captain - Fall 2007 – Spring 2008
  • 3-time NCAA D-II Swimming National Champion - 2005, 2006, 2008
  • 17-time NCAA All-American Swimmer - Fall 2004 – Spring 2009
  • 4-time NCAA D-II Academic All-American (3.0-4.0 GPA) - Fall 2004 – Spring 2009

Personal Information

Title: CCRN BSN R.N.

Timeline

Nurse Manager: ICU, Vascular Access, and Telemetry Monitoring

Mercy
08.2020 - Current

Clinical Educator: ICU

Mercy
08.2019 - 08.2020

House Supervisor

Washington Regional Medical Center
11.2018 - 05.2020

Registered Nurse

Carondelet Home Care
01.2014 - 01.2015

Registered Nurse, Relief Charge Nurse

University of Kansas Medical Center
01.2012 - 01.2018

Registered Nurse

St. Luke’s East
01.2009 - 01.2012

Masters of Science in Nursing - Emphasis in Leadership in Health Care Systems

Grand Canyon University

Bachelor of Science - Nursing

Truman State University

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Emily Gole