Emily G. Pritchett

General Manager (September 2025 – Present)

Led a high-volume convenience store with responsibility for sales, labor, inventory, and a team of employees

Improved guest satisfaction and operational metrics

Hired, coached, and developed team members.

Co Manager (June 2023 – September 2025)

Managed daily operations and supervised shift leaders

Assisted with scheduling, training, and inventory control.

Shift Manager (May 2022 – June 2023)

Directed shift operations and ensured excellent customer service

Trained new team members and handled cash management

Associate (January 2022 - May 2022)

Delivered friendly, efficient customer service while creating a welcoming experience for guests

Maintained a clean, organized, and well-stocked sales floor through front-facing and replenishment of merchandise

Operated point-of-sale systems accurately while processing cash, credit, and other payment transactions

Performed routine cleaning and custodial duties to maintain a safe, inviting store environment

Assisted customers at drive-thru and car hop stations with orders. Supported team members in maintaining a clean and organized work environment. Facilitated prompt service to enhance customer satisfaction.

Anticipated and addressed customer needs to enhance satisfaction.

Oversaw custodial duties ensuring cleanliness and order.

• Assisted customers in selecting high-quality pet supplies and products.
• Maintained organized inventory and ensured stock levels met customer demand.
• Provided support during promotional events, enhancing customer engagement and sales.
• Adapted quickly to changing store environments and operational needs.