Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Gray

Southaven ,MS

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about building relationships with customers, customer service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Willingness to learn about sales and customer relations with a desire to grow in a career geared towards account management.


Overview

1
1
year of professional experience

Work History

Veterinary Assistant

Precious Paws Animal Hospital
Southaven, MS
01.2022 - Current
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Answered owner animal health questions and advised on best care practices.

Server

Blue Heaven
Little Rock, AR
04.2021 - 01.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Front Desk Receptionist

Sugaring NYC
Memphis , TN
12.2020 - 04.2021
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Updated customer accounts with add-on room charges, minibar use and room service bills.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.

Education

BBA - Online - Expected Graduation Date of 2024

University of Memphis
Memphis, TN

Skills

  • Relationship Building
  • Bookkeeping and Accounting
  • Sales and Upselling
  • Time Management
  • Post-surgical Monitoring
  • Immunization Administration
  • Customer Billing
  • Client Education

Timeline

Veterinary Assistant

Precious Paws Animal Hospital
01.2022 - Current

Server

Blue Heaven
04.2021 - 01.2022

Front Desk Receptionist

Sugaring NYC
12.2020 - 04.2021

BBA - Online - Expected Graduation Date of 2024

University of Memphis