Summary
Overview
Work History
Education
Skills
Timeline
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Emily Greathouse

Minot,ND

Summary

Experienced in various job positions, consistently prioritizing positive customer interactions to deliver exceptional service. Demonstrated ability to efficiently handle fast-paced scenarios and promptly resolve issues. Possesses a strong problem-solving aptitude and effective communication skills, well-equipped to tackle challenges and drive successful outcomes.

Overview

5
5
years of professional experience

Work History

CNA/CMA

Edgewood Vista
02.2024 - Current
    • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
    • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
    • Reduced patient stress levels through effective communication and active listening skills.

Host/ Server

Olive Garden
07.2022 - 10.2024
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Coach

Rebel Athletics of Minot
03.2022 - 07.2022
  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Developed strong relationships with players' families to encourage support and involvement in their athletic growth.
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.

Cashier

Dairy Queen
05.2020 - 01.2021
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Coaching Assistant

Magic City Figure Skating Club
08.2019 - 03.2020
  • Developed and implemented training drills to improve athlete cohesiveness and performance.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Built positive and productive relationships with parents of athletes.

Education

Bachelor of Science - Nursing

Minot State University
05-2027

High School -

Minot High School
Minot, ND
05.2023

Skills

  • Problem-solving
  • Dedication
  • Communication
  • Customer Service
  • Adaptability
  • Creativity
  • Team Work
  • Leadership
  • Reliability

Timeline

CNA/CMA

Edgewood Vista
02.2024 - Current

Host/ Server

Olive Garden
07.2022 - 10.2024

Coach

Rebel Athletics of Minot
03.2022 - 07.2022

Cashier

Dairy Queen
05.2020 - 01.2021

Coaching Assistant

Magic City Figure Skating Club
08.2019 - 03.2020

Bachelor of Science - Nursing

Minot State University

High School -

Minot High School

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Emily Greathouse