Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Cashier
Emily Grossman

Emily Grossman

Harrison City,PA

Summary

Hard worker dedicated to delivering excellent customer service with a smile.

A proactive listener who is ready to take care of customer requests and tactfully resolve issues.

Frequently complimented for my friendly attitude and initiative in handling responsibilities.

Seeking part-time employment with a company that can use my talents and skills.

Overview

3
3
years of professional experience

Work History

Cashier

Burlington Coat Factory Department Store
11.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Cashier

JOANN Fabrics and Crafts
09.2021 - 11.2023
  • Two years experience in customer service, problem-solving and cash handling.
  • Primary duties include providing customer service, operating cash register, processing coupons, handling monetary transactions and maintaining store front stock and cleanliness.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and get the best deals for their purchases.
  • Able to successfully handle challenging guests with a calm and assertive manner.

Education

High School Diploma -

Penn-Trafford Highschool
Harrison City, PA
05-2021

Associate of Applied Science - Business Entrepreneurship

Westmoreland County Community College
Youngwood, PA
08-2026

Skills

  • Patience and empathy
  • Customer service
  • Customer assistance
  • Money handling
  • Cash register operation
  • Professionalism and courtesy
  • Written and verbal communication

Accomplishments

  • Vended at a table during a college market event, building reputation and awareness of my products/brand.
  • Handled a challenging guest during time at Joann Fabrics without adding to tension. Was praised by manager of the day after the fact.
  • Made several art-related costumes and projects within or less than two weeks per project.

Interests

  • Arts and Crafts
  • Costuming and Cosplay
  • DIY Projects
  • Creating digital artwork using software like Krita (Mainly to animate or draw digital scenes/characters)
  • Video Gaming
  • Entrepreneurship

Timeline

Cashier

Burlington Coat Factory Department Store
11.2024 - 12.2024

Cashier

JOANN Fabrics and Crafts
09.2021 - 11.2023

High School Diploma -

Penn-Trafford Highschool

Associate of Applied Science - Business Entrepreneurship

Westmoreland County Community College

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