Juan M Guzman
Brooklyn,NY
Summary
Motivated and safety-conscious Entry-Level Class B CDL Truck Driver with a strong commitment to delivering excellent service and ensuring the safe, timely transportation of goods. Recently obtained CDL and eager to apply newly acquired skills in a professional setting. Proficient in operating commercial vehicles, performing routine vehicle inspections, and adhering to safety protocols. Excellent at route planning, time management, and customer communication, with a focus on maintaining a clean driving record and compliance with all traffic regulations. Capable of handling physical tasks related to loading, unloading, and securing cargo. Known for strong problem-solving abilities, reliability, and a positive attitude toward teamwork and customer service.
Overview
32
32
years of professional experience
Work History
Assistant Manager
Breadberry
07.2020 - Current
- Supervised daily operations of the deli department, ensuring high standards of quality, service, and cleanliness in compliance with company policies and health regulations.
- Trained and mentored deli staff , providing ongoing guidance on customer service, food safety practices, product knowledge, and equipment usage.
- Provided exceptional customer service , assisting customers with product selection, answering questions, and addressing concerns in a friendly and professional manner.
- Collaborated with the Deli Manager to develop promotional displays, specials, and new menu items that aligned with customer preferences and seasonal trends.
Restaurant Crew Member
Flavor's NYC
02.2010 - 03.2020
- Provided exceptional customer service , greeting guests, taking orders, and addressing inquiries with a friendly and professional attitude.
- Assisted with food preparation and assembly, ensuring orders were accurate, prepared to standard, and delivered in a timely manner.
- Collaborated with team members to ensure smooth service during peak hours, working efficiently to meet customer needs.
Restaurant Crew Member
Essex World Cafe
02.1993 - 12.2009
- Prepared food items according to company recipes and quality standards, ensuring all items were fresh, properly cooked, and visually appealing.
- Handled customer complaints and concerns in a courteous and professional manner, striving to resolve issues quickly to ensure customer satisfaction.
- Worked collaboratively with team members , ensuring smooth and efficient operations during busy shifts, including helping to stock supplies and assisting in cleaning duties.
Skills
Safe driving practices
Truck maneuvering
Adherence to regulations
Professionalism and work ethic
Decision-making under pressure
Effective communication
Licenses
Class B CDL
Timeline
Assistant Manager
Breadberry
07.2020 - Current
Restaurant Crew Member
Flavor's NYC
02.2010 - 03.2020
Restaurant Crew Member
Essex World Cafe
02.1993 - 12.2009