Emily Guzman
Summary
Dedicated to advocating leveraging strong communication skills and data analysis expertise with over 2 years of clerical experience to enhance student support services.
Overview
1
1
Language
6
6
years of professional experience
Work History
Clerical Assistant for Enrollment & Support Services
Santiago Canyon College
Orange, California
06.2024 - Current
- Assisted students both over the phone and in person with a wide range of inquiries and service needs
- Conducted multiple call campaigns to gather data on student well-being and support needs
- Processed applications and provided assistance with technology access and login issues
- Supported coordination and execution of in-person school events
- Managed student records and maintained filing systems for administrative efficiency.
- Processed incoming and outgoing mail to ensure timely distribution.
- Provided front desk support by greeting visitors and answering inquiries professionally.
- Assisted with filing documents and maintaining records.
- Assisted with special projects as needed by management team.
- Assisted in managing daily office operations and clerical tasks.
- Communicated effectively with students regarding administrative procedures.
- Collaborated with team members to ensure smooth workflow in the office.
Cashier/ Accounts and Records Clerk
Fransico's Meat Company
Anaheim, California
07.2023 - Current
- Boxed and bagged food items
- Prepared opening and closing balance for registers
- Answered multi-line phone system
- Maintained accurate customer and vendor account records including invoices, payments, credits, and outstanding balances
- Entered, updated, reviewed and maintained high volume of business records with attention to accuracy and detail
Cashier Helper
Garden Grove Girls softball
Garden Grove, California
01.2021 - 2022
- Managed cash register transactions
- Prepared food items for service
Education
Associate - Social & Behavioral Sciences
Santiago Canyon College
Orange, California06-2026
Bachelors - Public Health Sciences, Community Health
California State University, Long Beach
Long Beach, California06-2026
Associate Arts - Arts and Humanities
Santa Ana College
Santa Ana, California05-2025
Skills
- Document management
- Records management
- Front desk support
- Spreadsheet management
- Research skills
- Windows operating system
- Mac operating system
- Communication skills
- Customer service
- Filing systems
- Office supplies management
- Data collection
- Policy enforcement
- Office equipment
- Scanning documents
Volunteer Experience
- Vacation Bible School, Garden Grove
- OC Food Bank, Garden Grove
Clubs And Activities
Pre-Medical Club, Latin Association, OC Food Club, Cardiology Club, Book Club, Human Trafficking Awareness Club, Track & Field, 2 yrs, Dance, 2 yrs, ASB, 1 yr, CSF, 3 yrs
Languages
Spanish
Native/ Bilingual
Timeline
Clerical Assistant for Enrollment & Support Services
Santiago Canyon College
06.2024 - Current
Cashier/ Accounts and Records Clerk
Fransico's Meat Company
07.2023 - Current
Cashier Helper
Garden Grove Girls softball
01.2021 - 2022
Associate - Social & Behavioral Sciences
Santiago Canyon College
Bachelors - Public Health Sciences, Community Health
California State University, Long Beach
Associate Arts - Arts and Humanities
Santa Ana College