Emily Hains
Retail Inventory Associate
Carencro,LA
Summary
Results-oriented professional with 15+ years of diverse experience across quality control, customer service, and administrative support roles. Proven ability to enhance operational efficiency, ensure regulatory compliance, and build strong client relationships. Adept at problem-solving, process improvement, and effective communication, seeking to leverage a comprehensive skill set in a challenging full-time role.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Retail Inventory Associate
WIS International Inventory Service
04.2026 - Current
- Conducted accurate inventory counts to ensure stock integrity and minimize discrepancies.
- Analyzed stock levels and trends to assist in inventory forecasting and replenishment strategies.
- Fostered a positive work environment by maintaining open communication channels among team members and demonstrating respect for diverse perspectives and opinions at all times.
- Identified discrepancies between physical count and system records, initiating corrective actions as necessary.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Collaborated with team members to streamline counting processes, enhancing efficiency during audits.
Quality Control Technician
Crawley Rice Mill
01.2016 - 03.2020
- Implemented quality control procedures, reducing product defects and improving consistency by 15%.
- Collaborated with production teams to identify and resolve quality issues, leading to a 10% increase in efficiency.
- Trained and mentored new staff on quality assurance processes, enhancing team performance and minimizing errors.
- Conducted comprehensive inspections of raw materials and finished products, ensuring strict adherence to specifications and industry standards.
- Analyzed inspection data to identify trends and recommended actionable improvements to manufacturing processes.
- Evaluated product samples against established standards through precise measurements, visual inspections, and testing.
- Developed and maintained meticulous documentation for quality control processes, ensuring regulatory compliance.
Restaurant Server
French Market Cafe
09.2014 - 01.2016
- Cultivated strong relationships with regular patrons, enhancing customer loyalty and repeat business.
- Accurately managed order placement, bill processing, and payment transactions using a POS system.
- Ensured efficient service delivery by maintaining well-stocked server stations and a clean dining environment.
- Resolved customer complaints promptly and professionally, transforming negative experiences into positive outcomes.
- Handled cash and credit transactions, processed coupons, and expertly managed drink orders for diverse clientele.
- Maintained comprehensive knowledge of menu items, providing informed recommendations and enhancing the dining experience.
Auction Assistant
Manheim Auto Auction
03.2011 - 01.2014
- Processed high volumes of auction paperwork efficiently in a fast-paced, high-pressure environment.
- Built and maintained lasting customer relationships through proactive communication and swift response times.
- Engaged with customers to understand their specific needs, facilitating informed decision-making and closing deals.
- Provided accurate and timely office information and documentation to businesses and clients.
- Addressed and resolved customer complaints through effective negotiation, fostering trust and satisfaction.
Medical Assistant/Receptionist
Dr. Michael Vandetrick / Our Lady of Lourdes
02.2006 - 12.2010
- Supported physicians in providing high-quality patient care, enhancing clinic efficiency and patient satisfaction.
- Streamlined patient flow by expertly managing scheduling, check-in, check-out, and payment collection.
- Accurately charted patient intake, demographics, and comprehensive health histories.
- Guided patients through complex medical forms and ensured thorough documentation completion.
- Managed a multi-line phone system and provided a welcoming and professional reception for all patients.
- Organized and maintained confidential patient records and ensured a neat and organized waiting room.
- Efficiently transcribed phone messages and relayed critical information to appropriate medical personnel.
- Coordinated patient referrals to specialists, ensuring continuity of care.
Education
Courses Completed Towards Bachelor of Business Administration - undefined
Colorado Technical University
OnlineDiploma - General Studies
Notre Dame High School
Crowley, LA05-2024
Phlebotomy - Phlebotomy Medical
Lafayette Technical College
Lafayette, LA03-2011
Skills
Quality Assurance & Control: Inspections, Regulatory Compliance, Data Analysis, Process Improvement, Documentation, Testing, Defect Reduction, Root Cause Analysis
Customer Service & Relations: Relationship Management, Conflict Resolution, Client Engagement, Sales Support, Problem Solving, Complaint Resolution, Loyalty Building
Administrative & Operations: Record Keeping, Data Entry, Scheduling, Multi-line Phone Systems, Office Organization, POS Systems, Payment Processing, Inventory Management
Communication & Leadership: Verbal & Written Communication, Training & Mentoring, Cross-functional Collaboration, Information Accuracy, Natural Leadership
Certification
Licensed Phlebotomist (PT-Phlebotomy Technician)
Timeline
Retail Inventory Associate
WIS International Inventory Service
04.2026 - Current
Quality Control Technician
Crawley Rice Mill
01.2016 - 03.2020
Restaurant Server
French Market Cafe
09.2014 - 01.2016
Auction Assistant
Manheim Auto Auction
03.2011 - 01.2014
Medical Assistant/Receptionist
Dr. Michael Vandetrick / Our Lady of Lourdes
02.2006 - 12.2010
Diploma - General Studies
Notre Dame High School
Courses Completed Towards Bachelor of Business Administration - undefined
Colorado Technical University
Phlebotomy - Phlebotomy Medical
Lafayette Technical College