Emily Hane
Spartanburg,SC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
Work History
Retail Associate
Cracker Barrell Old Country Store
Spartanburg, SC
08.2021 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Volunteer
Pets Inc
Lexington, SC
01.2020 - 03.2020
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
Converse College
Spartanburg, SCHigh School Diploma -
White Knoll High School
Lexington, SC05.2019
Skills
- Merchandising and Display
- POS Software
- Meeting Sales Goals
- Sales and Promotions
- Retail Metrics and Goals
- Building Customer Relationships and Loyalty
- Energy and Physical Stamina
- Attention to Detail
- Brand Promotion
- Customer Service
Timeline
Retail Associate
Cracker Barrell Old Country Store
08.2021 - Current
Volunteer
Pets Inc
01.2020 - 03.2020
Converse College
High School Diploma -
White Knoll High School