Emily Hannemann
Media,USA
Summary
Dedicated, hardworking, and adaptive undergraduate International Studies and Government and Politics student with immense leadership experience. Planning to pursue a Juris Doctor degree in International Law with a concentration in Human Rights. Organized, detail and goal-oriented, and able to critically analyze situations to find solutions. Well versed in team-oriented communication and collaboration.
Developed diverse skill set in fast-paced office setting, including managing schedules, handling communications, and coordinating administrative tasks. Looking to transition into new field while leveraging strong organizational and multitasking abilities. Excels in improving efficiency and supporting team goals in any professional environment.
Overview
3
3
years of professional experience
Work History
Office Administrative Assistant
Linvilla Orchards
Media, PA
05.2023 - Current
- Provided customer service excellence by answering questions, resolving issues, and scheduling appointments, and worked on the website to create different areas for sales to occur.
- Managed daily office operations, ensuring smooth workflow and efficiency.
- Developed and maintained filing systems to enhance document retrieval processes.
- Assisted in preparing reports and presentations for internal meetings.
- Liaised with vendors and suppliers to ensure timely delivery of office supplies.
- Implemented improved communication protocols, fostering collaboration among departments.
- Streamlined data entry processes, resulting in increased accuracy of records management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
Director of Swim Clubs
Linvilla Orchards
Media
03.2024 - Current
- Developed strategic initiatives to enhance operational efficiency and drive productivity across departments.
- Led cross-functional teams to implement process improvements, resulting in streamlined workflows and reduced delays.
- Oversaw project management efforts, ensuring alignment with organizational goals and timely completion of deliverables.
- Cultivated relationships with stakeholders to gather insights and inform decision-making for future projects.
- Mentored team members in delivering high-quality results, fostering an environment of continuous improvement and accountability.
- Spearheaded training programs aimed at enhancing staff capabilities and improving overall team performance.
- Coordinated resource allocation effectively, optimizing team efforts towards achieving strategic objectives and milestones.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Elevated company profile in industry by spearheading comprehensive rebranding initiative.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Pioneered adoption of sustainable practices, leading to industry recognition and awards.
Special Events Coordinator
Linvilla Orchards
Media
12.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Coordinated logistics for special events, ensuring seamless execution and adherence to timelines.
- Developed event budgets, monitoring expenditures to align with financial goals.
- Managed on-site operations, overseeing setup, breakdown, and attendee experience.
- Created promotional materials and utilized social media to enhance event visibility.
- Trained junior staff on event coordination best practices and operational procedures.
- Implemented process improvements that increased efficiency in event planning workflows.
- Designed custom event layouts that maximized available space while maintaining a visually pleasing aesthetic.
- Provided exceptional on-site support during events, addressing any issues promptly and professionally.
- Implemented creative solutions for venue challenges, optimizing space usage and enhancing the overall guest experience.
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
- Greeted patrons and participants at events to guide guests to locations and answer questions.
- Fostered positive relationships with clients, leading to repeat business and strong customer satisfaction ratings.
- Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
- Increased event attendance through targeted marketing efforts and engaging promotional materials.
- Managed budgets effectively, consistently meeting financial goals while delivering high-quality events.
- Conducted post-event evaluations to identify areas of improvement and implement necessary changes.
- Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
- Managed registration process efficiently, ensuring smooth check-in experiences for attendees.
Education
Bachelor of Arts - International Studies and Government and Politics
University of Hartford
West Hartford, CT03.2023
Skills
- Proficient in Microsoft Excel, Word, PowerPoint, and Zoom
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Leadership and supervision
- Event planning
- Travel coordination
OTHER EXPERIENCE
- Delta Gamma Fraternity, Eta Beta Chapter
- President, West Hartford, CT, November 2021-December 2022
- Directed all chapter operations: including supervising eight officers and 15 directors, serving as the liaison between chapter member, campus officials and community, establishing professional relationships with advisers, regional teams, and other leaders on campus and in Delta Gamma, as well as act as point person for all crisis communications.
- Vice President: Social Standards, West Hartford, CT, November 2020-November 2021
- Developed and implemented the mental health program, mediated conflict and communicated calmly and professionally in sensitive situations, monitored chapter moral and developed creative positive programming for members, and upheld and enforced all policies while fostering a culture of care and personal accountability to all members.
- University of Hartford Women’s Club Rugby
- President, West Hartford, CT, May 2022-May 2023
- Work collaboratively with vice presidents and captains to ensure a smooth-running season, effectively communicate with Student Government Association and Campus Faculty to promote professional working experience.
- Vice President, West Hartford, CT, May 2021-May 2022
Timeline
Director of Swim Clubs
Linvilla Orchards
03.2024 - Current
Special Events Coordinator
Linvilla Orchards
12.2023 - Current
Office Administrative Assistant
Linvilla Orchards
05.2023 - Current
Bachelor of Arts - International Studies and Government and Politics
University of Hartford