Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Liz M Cabarcas Rivera

Miami,FL

Summary

Dynamic Office Administrative Assistant with a proven track record at Mj Accounting & Taxes Services, adept in QuickBooks and enhancing customer satisfaction. Excelled in streamlining operations at UPS Store, demonstrating exceptional communication skills and proficiency in Microsoft Office Suite. Specialized in elevating operational efficiency and client relations through innovative strategies and meticulous attention to detail.

Overview

Work History

Office administrative assistant

Mj Accounting & Taxes Services
  • Responsible for maintaining the company's payroll through QuickBooks and monthly collections.
  • Company Builder (LLC, CORP, PARTNERSHIP) through the Division of Corporations page.
  • Customer Service.
  • Scan and file important documents.
  • Sorted mail daily for distribution throughout the organization.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Answered phones to direct callers, schedule appointments, and provide general office information.

Assistant manager

UPS Store
  • Customer Service Representation.
  • Help our clients do their package returns.
  • Ship packages to different locations.
  • Computer application knowledge.
  • Ability to stand for several hours at a time and ability to lift 50-75+ lbs.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Established processes for monitoring customer satisfaction levels.

Education

English level 4 -

Miami Dade College
11.2024

Intensive English course -

Focus Your Mind
01.2021

Complementary Studies - Foreign trade

01.2019

Skills

  • Word
  • Quickbook
  • Excel
  • Communication
  • PowerPoint
  • Microsoft Outlook
  • Zoom
  • Telephone reception
  • Mail handling
  • Letter preparation
  • Reception oversight

References

References available upon request.

Timeline

Office administrative assistant

Mj Accounting & Taxes Services

Assistant manager

UPS Store

English level 4 -

Miami Dade College

Intensive English course -

Focus Your Mind

Complementary Studies - Foreign trade

Liz M Cabarcas Rivera