Dynamic Office Administrative Assistant with a proven track record at Mj Accounting & Taxes Services, adept in QuickBooks and enhancing customer satisfaction. Excelled in streamlining operations at UPS Store, demonstrating exceptional communication skills and proficiency in Microsoft Office Suite. Specialized in elevating operational efficiency and client relations through innovative strategies and meticulous attention to detail.
Work History
Office administrative assistant
Mj Accounting & Taxes Services
Responsible for maintaining the company's payroll through QuickBooks and monthly collections.
Company Builder (LLC, CORP, PARTNERSHIP) through the Division of Corporations page.
Customer Service.
Scan and file important documents.
Sorted mail daily for distribution throughout the organization.
Performed administrative duties such as photocopying, faxing documents and mailing packages.
Answered phones to direct callers, schedule appointments, and provide general office information.
Assistant manager
UPS Store
Customer Service Representation.
Help our clients do their package returns.
Ship packages to different locations.
Computer application knowledge.
Ability to stand for several hours at a time and ability to lift 50-75+ lbs.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Established processes for monitoring customer satisfaction levels.