Emily Hargis

• Evaluated and enhanced workflows, implementing best practices to reduce costs and boost staff motivation.
• Established and maintained positive relationships with community organizations.
• Engaged clients to identify needs and expectations, enhancing service delivery.
• Directed daily operations to ensure smooth workflow and efficient processes.
• Managed day-to-day operations of a large staff in multiple departments.
• Provided leadership and guidance to subordinate managers, fostering a cohesive management team.
• Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
• Hired and onboarded team members to address immediate and projected demand.
• Delegated responsibilities, setting clear priorities and goals for staff.
• Coordinated schedules for multiple departments to ensure efficient resource allocation.
• Prepared work schedules and assigned specific duties to team members.
• Facilitated conflict resolution discussions to promote effective communication and collaboration. related to overlapping appointments and resources.
• Facilitated training sessions for new staff on scheduling processes and tools.
• Managed appointment calendars, prioritizing urgent requests and deadlines.
• Facilitated regular meetings to align team goals with organizational objectives, improving collaboration.
• Utilized strong verbal communication skills to effectively determine customer requirements.
• Responded promptly to all customer inquiries regarding availability or schedule changes.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.

• Facilitated individual sessions to support client emotional wellbeing.
• Developed tailored treatment plans based on comprehensive assessments and identified client goals.

Briefly returned to Michigan for family leave.

• Developed comprehensive treatment plans to ensure accurate diagnosis and effective behavioral treatment.
• Create treatment plans using the assessment of basic language and learning skills (ABLLS) and the assessment of functional living skills (AFLS).
• Interpreted data to create individualized treatment plans tailored to client needs.
• Reference and use various therapy techniques of applied behavior analysis, including discrete trial teaching, incidental teaching, differential reinforcement, and functional communication training.
• Work with parents, teachers, speech pathologists, occupational therapists and paraprofessionals to implement consistent behavior therapy techniques at home and school.
• Organized treatment projects to enhance problem-solving skills and foster creative thinking.
• Provided Telehealth services to clients remotely.

• Worked directly with students and discussed behavioral goals and implementation of behavior intervention programs.
• Implemented and maintained intervention plans through effective consulting skills.
• Collected data via direct student observation and consultation with parents/caregivers.
• Modeled appropriate behaviors using behavior modeling and positive reinforcement techniques.
• Facilitated staff meetings to develop effective behavioral skills and systems.
• Organized and prepared instructional materials, communiqués and reports to facilitate student learning.

• Implemented replacement behavior skills for anger management, impulse control, social skills, emotional coping skills and functional living skills.
• Supervised line therapists assigned to same clients to ensure consistent and effective implementation of treatment plans.
• Initiated and organized social skills groups to help clients apply new skills in public settings such as gymnastics, gardening club, easter egg hunts, and amusement park outings.
• Provided therapy in client homes and familiar environments to enhance comfort and engagement in treatment.
• Created behavior intervention plans for clients in a typical classroom setting.
• Assisted in developing obtainable, measurable goals for individualized education plans.
• Documented client behaviors and treatments to track progress and support families in achieving measurable goals.
• Collected and recorded data on client behavior for analysis. and summarized data on client behavior and assisted family with applying treatment and behavior reduction protocols.

• Instructed students in fundamental and advanced concepts, fostering a strong foundation for future learning.
• Collaborated with teachers to develop educational plans, enhancing support for diverse learners.
• Helped learners of all abilities build learning and study skills to promote life-long educational goals.
• Taught life skills to students ages 16-26, including transportation, laundry, baking, cleaning, and budgeting, to promote independence.

• Participated in camp-centered activities, including canoeing, swimming, camping, horseback riding, and cooking, while ensuring safety and engagement for up to 40 native alaskan campers.
• Explained principles, techniques, and safety requirements of activities, ensuring participant safety and enhancing enjoyment.
• Traveled to remote villages to implement organized, diverse recreational programs, enriching experiences for children aged 3-16.