Emily Harris
Calera,Alabama
Summary
To advance my career as a registered nurse offering demonstrated expertise in patient support developed over 3 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
UAB Highlands Hospital ( Emergency Room)
08.2021 - Current
- Assist nurses obtaining EKGs, vital signs, blood draws, lab runs, and chaperoning doctors during physical exams
- Assist patients ambulating to the restroom, throughout the hospital, and with any other needs they might have while in the hospital.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Sales Associate
Alabama Furniture Market
05.2019 - 06.2021
- Assist customers throughout buying process with requests in store and on phone
- Demonstrate knowledge of products and services to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Cashier
Sav-Mor Food Outlet
01.2015 - 05.2017
- Provided positive customer experience with fair, friendly and courteous service
- Contributed to team effort by accomplishing desired result.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Addressed customer needs and made product recommendations to increase sales.
Education
Associate of Science - Nursing
Jefferson State Community College
Birmingham, AL07.2024
Bachelor of Science in Applied Health Science -
Troy University
Troy, AL05.2021
Skills
- Adult and Infant BLS Certified
- Organization
- Prioritization
- Teachable
- Adaptability and Flexibility
- Time Management
- Effective Communication
- Infection Control Standards
- Venipuncture/ Vital Signs
- Blood Glucose Testing
- Patient Observation
Affiliations
- Kappa Delta Sorority
- Student Alumni Association
Awards
- Troy University Chancellor’s List Spring 2021
- Troy University Provost’s List Fall 2020
Volunteer Experience
- Prevent Child Abuse of America/ Pike County Regional Child Advocacy Center, Local Shamrock fundraiser events to support the prevention of child abuse
- Girl Scouts of the United States, Participate in Badge Day and other volunteer opportunities with children that are in Girls Scouts from all over Alabama
Timeline
Patient Care Technician
UAB Highlands Hospital ( Emergency Room)
08.2021 - Current
Sales Associate
Alabama Furniture Market
05.2019 - 06.2021
Cashier
Sav-Mor Food Outlet
01.2015 - 05.2017
Associate of Science - Nursing
Jefferson State Community College
Bachelor of Science in Applied Health Science -
Troy University
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