Emily Hartwig
Allendale
Summary
Healthcare professional prepared to excel in therapeutic settings with extensive experience supporting patient rehabilitation. Recognized for collaborative efforts and achieving positive outcomes in patient care. Known for reliability and adaptability in meeting changing needs, with strong skills in patient interaction and therapy assistance. Skilled in assisting physical and occupational therapy exercises and procedures. Excellent time management, communication, and recordkeeping abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Mary Free Bed Rehabilitation Hospital Grand Rapids, MI
01.2025 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Shadowed therapists and asked questions regarding patients and appointments.
- Communicated with patients and therapists.
- Maintained a consistent schedule and timely arrival.
Direct Care Worker
Olivia's Gift
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Monitored and assisted residents through individual service plans.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
- Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
- Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
- Remained alert to problems or health issues of clients and competently responded.
- Utilized adaptive equipment to support patients in achieving their highest level of functioning and independence.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented vitals, behaviors, and medications in client medical records.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Physical Therapy Tech
TOP Physical Therapy
05.2023 - 08.2023
- Worked with patients directly on their exercises
- Provided patients with STEM and heat/ice for injuries
- Timed and removed muscle relaxants
- Cleaned facility
- Put in new patient information (identity, insurance, injury, and prescribed time in PT)
- Faxed information
- Replaced bedsheets and pillowcases after each patient
- Worked open-close in 12 hour shifts
- Learned how to work and move machines correctly for patients
- Schedules patients and future appointments
- Accessed and supplied saved medical information for patients and Physical Therapists
Cashier
Deneweths Garden Center
05.2023 - 08.2023
- Counted and correctly priced items
- Scanned and sorted items into bags/boxes
- Provided kind and welcoming customer service
- Cleaned greenhouses and plants; sweeping, dusting, sorting, restocking, and remodeling
- Handled large amounts of money and payments
- Opened/Closed Cashier stands and restrooms
- Made food/drinks for customers
- Stocked soil and fertilizer into shelves or purchaser’s vehicles
- Transported/Carried 50+ lbs
Hostess/Take-Out Server
Boston's Restaurant And Sports Bar
06.2021 - 08.2022
- Seated customers in timely manner by managing reservations and waitlists skillfully
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Answered phone calls regarding questions or take-out orders
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Bussed and reset tables to keep dining room and work areas clean
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives
- Answered customers' questions, recommended items, and recorded order information
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner
Education
High School Diploma -
Henry Ford II High School
Sterling Heights, MI06-2022
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Team collaboration
- Leadership qualities
- Community service
- Time management
- Adaptability and dependability
- Computer skills
- Customer service
- Community engagement
- Answering phones
- Event planning
- Professional appearance
- Patient care
- Medication administration
- Reliability and punctuality
- Compassionate caregiving
- Personal hygiene assistance
- CPR certified
- First aid and safety
- Mobility assistance
- Direct patient care
- Goal setting
- Safety monitoring
- Disability awareness
- Patient education
- Nutrition
- Crisis management
- Charting and documentation
- Healthcare
- Vitals monitoring and documentation
Certification
CPR/First Aid Certified
Microsoft Certified
Timeline
Volunteer
Mary Free Bed Rehabilitation Hospital Grand Rapids, MI
01.2025 - Current
Direct Care Worker
Olivia's Gift
01.2024 - Current
Physical Therapy Tech
TOP Physical Therapy
05.2023 - 08.2023
Cashier
Deneweths Garden Center
05.2023 - 08.2023
Hostess/Take-Out Server
Boston's Restaurant And Sports Bar
06.2021 - 08.2022
High School Diploma -
Henry Ford II High School
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