Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
Lumicera Health Services
Madison, WI
10.2020 - Current
Under the direction from the pharmacist in charge I dispense and fill patient orders correctly
Manage queues and work oldest orders first
Contact patients and healthcare professionals
Responsible for the correct shipment of specialty pharmacy orders
Ensure adequate inventory management of pharmaceuticals and supplies
Coordinate with wholesalers, vendors, and pharmaceutical representatives to obtain medications and patient education resources
Process insurance claims
Train new pharmacy technicians and interns
Ensure high ethical standards in accordance with federal and state laws
Pharmacy Technician
Walmart
Stoughton, WI
05.2018 - Current
Under the direction from the pharmacist in charge I dispense and fill patient orders correctly
Contact patients and healthcare professionals
Operate pharmacy counter and check out patient orders
Operate and manage drive-through service
Process and manage mail orders
Ensure adequate inventory management of pharmaceuticals and supplies
Process insurance claims and credit returns
Administer vaccines
Review customer surveys to improve quality and satisfaction
Customer Service Manager
Walmart
Stoughton, WI
03.2017 - 05.2018
Managed the front-end checkout lanes and associates
Monitored Employees Schedules and ensured Lunches/breaks were met
Couched associates on current company policy’s, attendance, & overall performance
Addressed staff concerns on customer service and daily operations
Operated and managed the service desk
Processed customer returns and inquiries
Mitigated customer compliants
Education
Bachelor of Arts - Graphic Design
University Of Whitewater Wisconsin
Whitewater, WI
12.2017
Skills
Inventory Management
Time management
Establishing and Maintaining Customer Relationships
Creative Problem Solving
Organization Skills
Process Improvement
Teamwork and Collaboration
Microsoft Office
Certification
Certified Pharmacy Technician (CPhT)
Timeline
Pharmacy Technician II
Lumicera Health Services
10.2020 - Current
Pharmacy Technician
Walmart
05.2018 - Current
Customer Service Manager
Walmart
03.2017 - 05.2018
Bachelor of Arts - Graphic Design
University Of Whitewater Wisconsin
Certified Pharmacy Technician (CPhT)
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