Emily Hayles
Tampa,FL
Summary
Dynamic professional with a proven track record of excelling in customer service and communication. Leveraged strong attention to detail to optimize workflow processes, significantly reducing wait times. Experienced in data entry and strategic issue analysis, ensuring high-quality outcomes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Team Member + Starbucks Barista
Target
Tampa, FL
12.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Operated point-of-sale systems accurately, processing transactions promptly and securely.
- Supported promotional initiatives by effectively merchandising products according to guidelines.
Lead Barista
Eclipse Cafe
Tampa, FL
06.2025 - 12.2025
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Optimized workflow processes for faster order completion, decreasing wait times for customers.
AI Rater
Outlier
Tampa, FL
05.2024 - 07.2025
- Conducted user experience assessments to evaluate AI system performance and usability.
- Implemented feedback processes to optimize AI rating accuracy and consistency.
- Reviewed data annotation practices to ensure high-quality labeling standards.
- Assessed performance evaluation metrics to identify areas for improvement in AI ratings.
- Facilitated quality assurance reviews to maintain adherence to evaluation guidelines.
Server
Red Robin
Tampa, FL
10.2022 - 03.2024
- Demonstrated strong multitasking skills by managing multiple customers simultaneously without compromising service quality.
- Ensured accurate cash handling and processed transactions swiftly, contributing to financial accuracy.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Automotive Accountant
Prime Motors
Clearwater, FL
08.2021 - 10.2022
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Used advanced software to prepare documents, reports, and presentations.
Education
Associate of Science - Biological Sciences
University College of The Cayman Islands
Cayman Islands09-2019
High School Diploma -
Clifton Hunter High School
Cayman Islands09-2018
Skills
- Data entry
- Transaction management
- Strong attention to detail
- Logical problem-solving
- Comprehensive documentation skills
- Customer service
- Strategic issue analysis
- Adaptability and flexibility
- Cash handling
- Clear interpersonal communication
- Effective time management
Timeline
Team Member + Starbucks Barista
Target
12.2025 - Current
Lead Barista
Eclipse Cafe
06.2025 - 12.2025
AI Rater
Outlier
05.2024 - 07.2025
Server
Red Robin
10.2022 - 03.2024
Automotive Accountant
Prime Motors
08.2021 - 10.2022
Associate of Science - Biological Sciences
University College of The Cayman Islands
High School Diploma -
Clifton Hunter High School