Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Perez Beniquez

Kissimmee

Summary

Authorized to work in the US for any employer

Overview

5
5
years of professional experience

Work History

Starbucks Barista

Barista, Starbucks
08.2021 - Current
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Prioritized drink requests while managing interruptions.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Cash handling, voids, refunds.
  • Trained new baristas on beverage preparation and customer service standards.

Merchandiser

Garden Vision
02.2021 - 08.2021
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.

Cashier/Customer Service

Burlington Stores
07.2020 - 02.2021
  • Recognition of great customer service.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Provided excellent customer service by answering inquiries and resolving issues.

Education

High School Diploma -

West Creek High School
Clarksville, TN
05.2018

Skills

  • Microsoft Office
  • Barista Experience
  • Food safety — Proficient
  • Knowledge of proper food and equipment handling safety measures
  • Adaptability and Flexibility
  • Hospitality and Professionalism
  • Stocking Supplies and Retail Products
  • Issue Resolution
  • Data Entry
  • Google Drive

Timeline

Starbucks Barista

Barista, Starbucks
08.2021 - Current

Merchandiser

Garden Vision
02.2021 - 08.2021

Cashier/Customer Service

Burlington Stores
07.2020 - 02.2021

High School Diploma -

West Creek High School
Karla Perez Beniquez