Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Interests
Work Preference
Timeline

jennifer Hays

customer service
Nampa,ID

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CNA

Caldwell Care Of Cascadia
10.2019 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Education

High School Diploma -

Another Choice Virtual Academy , Caldwell, ID
05.2019

No Degree - CNA

College of Idaho, Caldwell, ID
01.2019

Skills

  • Compassionate communication
  • Patient Care
  • Compassion and Empathy
  • Maintaining confidentiality
  • Complex Problem-Solving
  • Electronic Charting
  • Maintaining privacy

Certification

  • CNA - Certified Nursing Assistant

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Reading

Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Important To Me

Paid sick leave401k matchHealthcare benefitsWork from home optionPaid time offFlexible work hoursWork-life balance

Timeline

CNA - Caldwell Care Of Cascadia
10.2019 - Current
Another Choice Virtual Academy - High School Diploma,
College of Idaho - No Degree, CNA

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