Emily Hess
Summary
High volume bartender with 10+ years of experience in the industry. I am known for great customer service and my positive attitude, even in the most chaotic situations. I pride myself on keeping calm and providing fast, top-notch service. Also RAMP certified and trained.
Overview
14
14
years of professional experience
Work History
Bartender
Tequila Cowboy
Pittsburgh, Pennsylvania
10.2016 - Current
- Made drinks and shots at a high volume level for customers.
- Sold a full food menu.
- Engaged with guests to create a welcoming and fun atmosphere.
- Handled large amounts of money correctly during busy times.
- Trained new bartenders on customer service and recipes.
- Performed opening and closing duties like restocking inventory and cleaning and organizing.
Bartender
The Urban Tap
Pittsburgh, Pennsylvania
06.2013 - 10.2016
- Mixed cocktails, poured craft beers, and wine.
- Sold a full food menu.
- Opened and closed the restaurant and bar.
- Created an excellent atmosphere for guests.
- Maintained cleanliness and organization.
Bartender
Sky Bar/Diesel
Pittsburgh, Pennsylvania
07.2012 - 06.2013
- Prepared cocktails and shots for customers.
- Opened and closed the bar.
- Stocked inventory.
- Created a fun and safe environment for guests.
Bartender
Whim Night Club
Pittsburgh, Pennsylvania
06.2012 - 06.2013
- Made cocktails and shots for guests at a high volume level.
- Opened and closed the bar.
- Promoted for events and theme nights.
- Stocked inventory.
- Ensured the building was clean and organized.
Education
Business And Marketing
Community College of Allegheny County
Pittsburgh, PASkills
- High volume service
- Mixology
- Conflict resolution
- Positive attitude
- Attention to detail
- Highly reliable
- Customer Service
- Multitasking
Timeline
Bartender
Tequila Cowboy
10.2016 - Current
Bartender
The Urban Tap
06.2013 - 10.2016
Bartender
Sky Bar/Diesel
07.2012 - 06.2013
Bartender
Whim Night Club
06.2012 - 06.2013
Business And Marketing
Community College of Allegheny County