Emily Hill
Medina
Summary
Dynamic individual with hands-on experience in working with the public and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
11
11
years of professional experience
Work History
Teacher
The Tree House
Albion, NY
09.2024 - 01.2026
- Fostered positive learning environments through effective classroom management techniques.
- Utilized educational technology to enhance student learning experiences.
- Assessed student progress and provided constructive feedback to support growth.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
Pharmacy Technician
The Medicine Shoppe® Pharmacy
Medina, NY
01.2015 - 03.2020
- Dispensed medications accurately and efficiently to ensure patient safety.
- Managed inventory levels, minimizing waste through effective stock rotation.
- Assisted pharmacists in preparing prescription compounds and maintaining sterile environments.
- Trained new staff on pharmacy procedures and safety protocols to enhance team performance.
- Ensured compliance with state regulations and pharmacy policies during daily operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
Education
Associate of Science - Early Childhood Education
Pennsylvania College of Technology
Williamsport, PA01.2007
Skills
Relationship building
Critical thinking
Conflict resolution
Small group instruction
Child development
Classroom instruction
Growth mindset
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Answering customer questions
Timeline
Teacher
The Tree House
09.2024 - 01.2026
Pharmacy Technician
The Medicine Shoppe® Pharmacy
01.2015 - 03.2020
Associate of Science - Early Childhood Education
Pennsylvania College of Technology