Dependable medical professional ready to provide compassionate and respectful care to patients. Possesses excellent team collaboration and communication skills. Committed to offering quality patient experiences. Successful at managing multiple priorities with a positive attitude.
Overview
12
12
years of professional experience
Work History
Pre-Licensed Clinical Extender (PCE)
OhioHealth Riverside Methodist Hospital
03.2023 - Current
Restocked and organized delivery rooms and prepared sterilization of equipment following hospital guidelines.
Performed basic laboratory tests and collected specimens for further testing, and inserted IV and urinary catheters under direction of nursing staff.
Helped clinical staff with deliveries by organizing spaces, setting up sterile delivery tables, and passing instruments.
Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
Patient Support Assistant/Unit Coordinator
OhioHealth Riverside Methodist Hospital
04.2019 - 03.2023
Delivered front-office administrative support, warmly greeted patients and visitors and made each feel welcome, and kept patient information and records secure by using private hospital databases and withholding information from outside sources.
Checked patient vital signs, weight and pain levels for documentation purposes. Supported patients in bathing, dressing, and grooming for promotion of health and cleanliness.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Followed sanitary and safety regulations to properly collect and dispose of medical waste.
Collected laboratory specimens, dropped off at laboratories and picked up test results.
Checked patient rooms for adequate linens and supplies and restocked as necessary.
Supported medical staff during patient examinations in accordance with company policy.
Maintained unit security
Adoption Counselor
Union County Humane Society
06.2018 - 10.2019
Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
Assisted with adoption process by providing information about animals to potential adopters.
Educated visitors and staff on proper animal handling.
Helped with intake of newly surrendered animals, providing food, water and medical attention.
Kept animals healthy and socialized by providing regular exercises and walks.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Administered medications to animals in treatment and documented changes in condition.
Restrained animals safely during exams and procedures.
Monitored animals for behavioral problems and signs of health issues.
Lead Medical Assistant
OhioHealth Breast and Cancer Surgeons
08.2015 - 04.2019
Met operational targets consistently by effectively handling administrative and clinical needs.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Documented vital signs and health history in EMR and prepared paperwork for medical staff.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted physicians with minor surgeries, including preparing procedure room, sterilizing instruments, and maintaining lidocaine log.
Managed registrations for surgical practice with 4 providers and high patient volumes.
Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
Performed medical records management, including filing, organizing and scanning documents.
Scheduled appointments, registered patients, and assisted with surgery scheduling.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Promoted to preceptor role for new employees September 2017
Promoted to Lead MA November 2018
Toddler I Teacher
Enchanted Care Learning Center
09.2013 - 11.2014
Engaged with children on individual basis to build positive relationships and promote learning.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Gathered materials and resources to prepare for lessons and activities.
Implemented curriculum to enhance classes with learning-focused activities.
Promoted sensory development by providing access to different textures.
Assisted in preparation of meals and snacks to provide children with proper nutrition.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Quickly promoted from Support Staff to Teacher
Support Staff
Primrose School at Polaris
06.2011 - 01.2013
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Supervised recess, lunch, and daily student drop-off and pick-up.
Completed daily reports, meal count sheets, and attendance logs.