Emily Holbrook
Crittenden,KY
Summary
Compassionate Medical Assistant with experience supporting physicians and managing patient care and administrative tasks. Skilled in recording vital signs, preparing patients for examinations, and maintaining accurate medical records. Effective communicator dedicated to enhancing patient satisfaction and streamlining clinical processes to improve patient flow and care delivery.
Overview
6
6
years of professional experience
Work History
Medical Assistant
OrthoCincy
Edgewood, KY
01.2024 - Current
- Educated patients on treatment plans and medication instructions to empower them in managing their health.
- Maintained accurate medical records through filing, charting, transcription, and data entry into electronic health record system to support efficient patient care.
- Handled phone inquiries, scheduled appointments, and managed patient flow while professionally greeting visitors to enhance patient experience.
- Coordinated patient appointments through phone and in-person interactions. for patients via phone and in person.
- Registered new patients into practice management software program accurately entering demographic information.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Medical Assistant
Pain Specialist of Cincinnati
Cincinnati, Ohio
11.2022 - 08.2023
- Assisted physicians with patient examinations and procedures.
- Assisted in pain pump refills using ultrasound for accurate placement and patient comfort
- Collected and documented patient medical histories and vital signs.
- Facilitated drug screenings to monitor medication compliance and enhance patient safety.
- Collected procedure consent paperwork before a patient was taken back for their procedure/injection
- Conducted post-procedure calls to assess patient recovery and address concerns
- Collected procedure consent paperwork before a patient was taken to their procedure
Nutrition Services Assistant
St. Elizabeth's Hospital
Edgewood , KY
03.2022 - 11.2022
- Assisted in preparing nutritious meals to patients and staff.
- Maintained compliance with health regulations to uphold food safety standards and protect patient wellbeing.
- Minimized spoilage risks by rotating stock according to first-in-first-out processes.
- Streamlined organization of food storage areas and labeled products for efficient access and inventory management.
- Promoted a safe cooking environment by maintaining cleanliness and organization in the kitchen.
- Participated in regular team meetings to enhance nutrition service operations.
Warehouse Associate
Amazon
Hebron, KY
10.2020 - 05.2022
- Loaded and unloaded boxes from semi-trucks
- Unloaded materials from trucks using forklifts and pallet jacks.
- Used pallet jacks to move boxes to the correct location once they were filled
- Operated a variety of material handling equipment including pallet jacks, hand-held scanners, shrink wrap tools and conveyor systems.
- Collaborated with team members to optimize workflow processes.
- Assisted in maintaining a clean and safe warehouse environment.
- Labeled containers correctly for product identification purposes.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Education
Some College (No Degree) - Health Science & Education
Northern Kentucky University
Newport, KYSkills
- Clinical procedures assistance
- Patient education
- Patient triage
- Medical record management
- Electronic health records
- HIPAA compliance
- Attention to detail
- Time management
- Effective communication
- Team collaboration
- Appointment scheduling
- Conflict Resolution
- Medical terminologies
Timeline
Medical Assistant
OrthoCincy
01.2024 - Current
Medical Assistant
Pain Specialist of Cincinnati
11.2022 - 08.2023
Nutrition Services Assistant
St. Elizabeth's Hospital
03.2022 - 11.2022
Warehouse Associate
Amazon
10.2020 - 05.2022
Some College (No Degree) - Health Science & Education
Northern Kentucky University