Emily Holland
Oxford,MS
Summary
Dynamic and dedicated professional with a proven track record at The Office Craft Bar and Kitchen, excelling in customer service and effective communication. Recognized for enhancing guest experiences and optimizing event operations at the University of Mississippi Athletic Department. Committed to delivering exceptional results across diverse environments.
Overview
2
2
years of professional experience
Work History
Server / Host
The Office Craft Bar and Kitchen
Charlotte, North Carolina
05.2025 - 08.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders accurately and efficiently using point-of-sale system.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Collaborated with kitchen staff to coordinate timely service delivery.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to optimize seating arrangements.
Student Employee - Event Management
University of Mississippi Athletic Department
Oxford, MS
01.2024 - 05.2025
- Resolved issues during events promptly to ensure smooth operations.
- Delivered exceptional customer service by addressing inquiries and complaints during events.
- Greeted guests, processed payments, reviewed tickets, and guided attendees to facility locations.
- Assisted in setup and breakdown of event spaces for efficient transitions.
- Collaborated with staff members to coordinate activities and enhance event flow.
Education
Bachelor of Arts - Marketing
University of Mississippi
University, MS05-2027
Skills
- Effective communication
- Enthusiasm and commitment
- Positive mindset
- Sound judgment
- Customer service
- Team collaboration
Timeline
Server / Host
The Office Craft Bar and Kitchen
05.2025 - 08.2025
Student Employee - Event Management
University of Mississippi Athletic Department
01.2024 - 05.2025
Bachelor of Arts - Marketing
University of Mississippi