Gus Shiblaq
Pleasanton,CA
Summary
Dynamic worker with a proven track record in customer service and event planning at George Mark Children's Home. Skilled in project management and effective communication, achieved fundraising success exceeding $40,000 by coordinating vibrant community events. Passionate about teamwork and fostering inclusive environments, with a strong ability to resolve conflicts and enhance guest experiences.
Overview
4
4
Years of experience
1
1
Certification
Work History
Server / Host
Sidetrack Bar & Grill
Pleasanton
02.2022 - 06.2024
- Delivered attentive service and built strong customer relationships in a fast-paced restaurant
- Handled cash, orders, and customer concerns with professionalism
- Coordinated with kitchen and bar staff to ensure order accuracy and efficiency
- Managed dining area cleanliness and organization for optimal guest experience.
Busser / Expediter
Sidetrack Bar & Grill
Pleasanton
02.2022 - 06.2024
- Supported servers by clearing tables, resetting dining areas, and maintaining cleanliness.
- Assisted kitchen staff by expediting food to ensure timely service during peak hours.
- Strengthened teamwork and communication skills in a high-volume environment.
- Monitored guest needs and communicated requests to waitstaff effectively.
Food Coordinator and Packaging
Local Food Bank
Pleasanton
01.2018 - 12.2022
- Coordinated food inventory management and distribution processes for local community needs.
- Maintained an accurate inventory of goods and supplies.
- Strengthened organizational and communication skills while helping families.
Event planner/Head of Fundraising
George Mark Children's Home
Castro Valley
09.2021 - 04.2022
- Worked with Amador Valley High School to plan events to raise money and awareness.
- Used competitions, concerts, and worked with many local companies to raise over $40,000 for the house.
- Developed event themes and decorations to create engaging atmospheres.
- Scheduled and attended pre-event meetings with clients to discuss event details and objectives.
Coach/Referee
Special Olympics
Pleasanton
01.2021 - 01.2022
- Developed training programs for athletes with intellectual disabilities.
- Organized, communicated, and uplifted players.
- Strengthened ability to communicate and work with patience and understanding.
- Promoted inclusion and teamwork among diverse groups of participants.
Education
Bachelor of Arts - Psychology
05.2028
High School Diploma -
05-2024
Skills
- Effective communication
- Customer service
- Team building
- Conflict resolution
- Project management
- Event planning
Certification
CPR Certified
Languages
American Sign Language
Limited
Timeline
Server / Host - Sidetrack Bar & Grill
02.2022 - 06.2024
Busser / Expediter - Sidetrack Bar & Grill
02.2022 - 06.2024
Event planner/Head of Fundraising - George Mark Children's Home
09.2021 - 04.2022
Coach/Referee - Special Olympics
01.2021 - 01.2022
Food Coordinator and Packaging - Local Food Bank
01.2018 - 12.2022
University of Kentucky - Bachelor of Arts, Psychology
Amador Valley High School - High School Diploma,
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