Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Hopkins

Flintville,TN

Summary

Proven at Walgreens to enhance customer satisfaction and sales through expert relationship building and upselling skills. Demonstrates a strong work ethic and exceptional service under pressure, ensuring optimal store environment and efficient inventory management. Excels in teamwork, cash handling, and computer skills, driving significant improvements in customer experience and operational efficiency.

Overview

2
2
years of professional experience

Work History

CSA

Walgreens
06.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Maintained a clean and organized store environment for optimal customer experience.
  • Balanced multiple priorities during peak times while maintaining composure under pressure situations.
  • Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.

Education

Bachelor of Science - Behavioral Science

University of Tennessee: Southern
Pulaski, TN
05.2025

Associate of Arts - General Studies

MOTLOW State Community College
Tullahoma, TN
05.2023

Skills

  • Goal-Oriented
  • Strong Work Ethic
  • Patience and Tolerance
  • Cash Handling
  • Customer Service
  • Teamwork and Collaboration
  • Calm and Professional Under Pressure
  • Money handling abilities

Timeline

CSA

Walgreens
06.2022 - Current

Bachelor of Science - Behavioral Science

University of Tennessee: Southern

Associate of Arts - General Studies

MOTLOW State Community College
Emily Hopkins