Emily Houston
York,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Mental Health Technician
Circles of Care
Melbourne, FL
11.2022 - 12.2023
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
- Administered medications as prescribed by physician or psychiatrist.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Developed basic strategies to promote patient safety, wellness and independence.
Cashier/Grocery Bagger
Publix
Satellite Beach, FL
06.2020 - 09.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
Certificate - Proofreading
Knowadays
01.2024 - 03.2024
GED -
Brevard Adult Education
Melbourne, FL12-2017
Skills
- Medication Administration
- Decision-Making
- HIPAA Requirements
- Charting and Clinical Documentation
- Grammatical rules knowledge
- Microsoft Word proficiency
- Multi-tasking and prioritization
- Customer Service and Engagement
- Written and Verbal Communication
Timeline
Certificate - Proofreading
Knowadays
01.2024 - 03.2024
Mental Health Technician
Circles of Care
11.2022 - 12.2023
Cashier/Grocery Bagger
Publix
06.2020 - 09.2022
GED -
Brevard Adult Education
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