Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emily Howes

Emily Howes

Larose,LA

Summary

  • Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success, also known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Sonic
Galliano, LA
03.2020 - 10.2024
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Established processes for monitoring customer satisfaction levels.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

South Lafourche High School
Galliano, LA
06-2022

Skills

  • Time Management
  • Customer Service
  • Organizational skills
  • Communication skills
  • Task Delegation
  • Operations Management
  • Dependable and responsible

Certification

  • Customer Service and Sales Certification
  • Microsoft Word
  • Microsoft Powerpoint
  • ServSafe Certification

Timeline

Assistant Manager

Sonic
03.2020 - 10.2024

High School Diploma -

South Lafourche High School

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Emily Howes