Managed a team of 30+ staff members day-to-day, ensuring smooth daily operations and exceptional customer service in a high-volume full service restaurant setting; averaging weekly revenue of $175,000
Handled inventory management and procurement of certain supplies that include merchandise, compressed air, and cleaning chemicals. I assisted with the sysco, beer, wine, and liquor orders as well
Perform full bartender duties including craft cocktail preparation, draft beer service, and excellent guest hospitality
Blue Ash Ohio - Manager and Bartender
Assistant Manager and Bartender
Fretboard Brewing Company
Norwood
06.2023 - 01.2025
Oversee day-to-day operations in the Taproom, opening/closing money counts on the drawers, bar set up for the day, any ingredient prep for house made cocktails, and clean up for the day
Access customer preferences and make recommendations of some of our handcrafted cocktails and craft beer, even during peek hours
Adhere bar safety and alcohol compliance standards to maintain a safe and efficient work environment
Norwood Ohio - Assistant Manager and Bartender
Customer Sales Representative and Bartender
Fowling Warehouse
Cincinnati
10.2020 - 12.2024
Handle incoming customer inquires and reservations with professionalism and attention to detail including small bookings to large corporate events
Manage phone and in-person communication to ensure efficient scheduling and a positive guest experience
Prepared and served beverages from our vast beer selection and cocktails to NA options while providing friendly, knowledgeable service in a fast-paced high volume entertainment venue
Cincinnati Ohio - Customer Sales Representative and Bartender