Kathryn Stuhlreyer
Haines City,USA
Summary
Very active and always willing to hop in and get my hands dirty, I have worked in many kitchens and restaurants, excitedly learning all that I can at each one. In my move outside of the Walt Disney World company, I have been able to learn a lot more about how to be a manager, and I am anxious to continue moving up. I am known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager/General Manager
Panera Bread
10.2020 - Current
- Oversaw food inventory management.
- Enhanced staff knowledge through comprehensive training programs.
- Boosted overall customer satisfaction through better team dynamics.
- I turned the café around; I took the food cost from 25th in our market to number one.
- Developed strong leadership skills.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Conducted regular performance reviews for employees to identify areas of improvement.
Cook 1/Chef Assistant
Walt Disney World Resort
Lake Buena Vista, FL
12.2012 - 10.2020
- Communicated effectively with wait staff members to make sure food was handled properly.
- Monitored stock levels of food items and ordered more when necessary.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- I took care of the guest's allergy and food needs.
- Prepared a variety of foods according to instructions and recipe specifications.
- Coordinated orders to expedite food from the kitchen according to cooking time and serving time.
- Prepared dishes in a fast-paced environment, working with teammates to maintain a high guest satisfaction rate.
- Provided guidance to new cooks regarding food preparation methods and techniques.
- Proficient in most all kitchen equipment and machines; If not, I am a quick learner.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Maintained proper stock levels and food quality during a shift.
Education
Degree -
Southern New Hampshire University
Kissimmee, FL, USA05.2020
Associates in HMT - Hospitality Management and Tourism, Emphasis on Culinary Arts
Sinclair Community College
Dayton, Ohio, USA01.2012
Skills
- Troubleshooting
- Quick learner
- Kitchen equipment usage
- Teamwork
- Food inventory management
- Cooking
- Baking
- Schedule oversight
- Orientation and training
- Menu knowledge
- Crisis management
- Adaptability and flexibility
- Task delegation
- Employee performance evaluations
- Microsoft office expertise
- Money handling
- Communication
- Intrapersonal skills
- Management
- Training
Certification
Salesforce Administrator Certificate, In Progress
HACCP and Serve Safe Certified
References
- Caitlin Rodriguez, Director, Panera Bread, 407-985-3390, 10739 International Drive, Orlando, FL, 32821
- Mayra Acevedo, General Manager, Panera Bread, 407-985-3390
- Walt Disney World Resorts Beach Club Resort Cape May Café, 1800 EPCOT Resorts Blvd, Orlando, FL, 32830, 407-934-8000
- Walt Disney World EPCOT, Lake Buena Vista Blvd, Orlando, FL, 32830, 818-560-1000
Accomplishments
- In Disney we have recognition rewards called Grape Soda (From the movie UP) and frequently received these from fellow cast members, leaders, and guests.
Languages
Spanish
Limited
English
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Manager/General Manager
Panera Bread
10.2020 - Current
Cook 1/Chef Assistant
Walt Disney World Resort
12.2012 - 10.2020
Degree -
Southern New Hampshire University
Associates in HMT - Hospitality Management and Tourism, Emphasis on Culinary Arts
Sinclair Community College