Emily Hurst
Fort Worth
Summary
Motivated and detail-oriented professional transitioning into the mortgage lending industry, bringing 5+ years of experience in high-volume customer service and sales environments. Proven ability to build client trust, manage complex needs, and thrive in fast-paced settings. Recently completed coursework through Champion School of Real Estate in mortgage loan origination and received a passing score on the SAFE exam needed for licensure. Eager to apply strong interpersonal, organizational, and goal-driven mindset to support clients through the home loan process.
Overview
6
6
years of professional experience
Work History
Grooming Specialist
The Gents Place
02.2024 - Current
- Increased salon revenue by upselling products and additional treatments during appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Distributed business cards outside of salon to generate new business.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
Salon Manager
Sport Clips
04.2019 - 02.2024
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
- Achieved personal sales goals by upselling products to meet individual needs.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
Education
No Degree -
Tarrant County College
HurstHigh School Diploma -
Richland High School
North Richland HillsSkills
Client consultation
Advanced communication skills
Outstanding client retention
Relationship building and management
Detail-orientated
Highly motivated self-starter
Timeline
Grooming Specialist
The Gents Place
02.2024 - Current
Salon Manager
Sport Clips
04.2019 - 02.2024
No Degree -
Tarrant County College
High School Diploma -
Richland High School
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