Emily Jakiemiec
Mt Pleasant,MI
Summary
Professional and knowledgeable office clerk offering years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
Administrative Clerk/Receptionist
Arctic Skye Family Medicine
09.2021 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
Cake Decorator
Albertsons/ Carrs Grocery Store
06.2020 - 07.2021
- Designed specialty cakes for, birthdays, and graduations.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Packaged and priced each product according to company pricing procedures.
- Managed material inventory and ordered new materials when needed.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Precisely arranged display cases throughout workday to highlight finished products.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Soccer Referee
WYSA
05.2015 - 08.2019
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
Education
University of Alaska Anchorage
Anchorage, AKMathematics
Central Michigan University
Mount Pleasant, MISkills
- Outbound Calls
- Bookkeeping Support
- Organization Skills
- Exceptional Attention to Detail
- Data Inputting
- Patient Reception
- Administrative and Clerical Support
- Commercial Food Production
Timeline
Administrative Clerk/Receptionist
Arctic Skye Family Medicine
09.2021 - 08.2023
Cake Decorator
Albertsons/ Carrs Grocery Store
06.2020 - 07.2021
Soccer Referee
WYSA
05.2015 - 08.2019
University of Alaska Anchorage
Mathematics
Central Michigan University
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