Emily Jaqueline Tlatelpa Barrera
Charlotte,NC
Summary
Skilled in organizational efficiency and time management within fast-paced retail environment, looking to transition into new field. Developed abilities in inventory management and teamwork, ensuring smooth operations and accurate stocking. Seeking to apply these transferrable skills to contribute effectively in new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
360 poke ramen/ food service
02.2022 - 12.2024
- Delivered exceptional customer service by greeting guests, taking food and drink orders, and providing recommendations on menu items and daily specials.
- Accurately processed transactions using the point-of-sale (POS) system, handling payments (cash, credit/debit, mobile) and issuing receipts.
- Ensured timely and accurate order delivery, collaborating with kitchen and service staff to meet customer expectations.
- Maintained a clean and organized checkout area, adhering to food safety and sanitation standards to ensure a safe and welcoming environment.
- Managed cash drawer, balanced receipts, and performed end-of-day reconciliation following company policies.
- Addressed customer inquiries and resolved complaints or issues professionally, escalating complex concerns to supervisors as needed.
- Assisted with restocking, inventory management, and maintaining product availability in the food service area.
- Worked efficiently in a fast-paced environment, maintaining a positive attitude and strong work ethic during peak hours.
Education
High school diploma - undefined
Julius Chambers High school
Skills
- Customer Orientation
- Bilingual
- Ability to work in fast-paced, team-oriented environments
- Teamwork
- Critical thinking skills
- Cash handling and POS system experience
- Attention to detail
- Excellent communication skills
- Fast leaner
- Highly dependent
- High paced worker
- Customer service
- Customer assistance
- Patience and empathy
- Cash handling
- Cash register operation
- Order taking
- Complex Problem-solving
- Staff training
- Staff mentoring
Certification
NC State Pre-Apprenticeship in Facilities Management | First Aid/CPR | OSHA-10
Accomplishments
- Achieved result through effectively helping with task.
- Supervised team of number staff members
- Achieved results by completing task with accuracy and efficiency.
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
EXTRACURRICULAR ACTIVITIES
sports team cross country soccer photography
Timeline
Cashier
360 poke ramen/ food service
02.2022 - 12.2024
High school diploma - undefined
Julius Chambers High school
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