Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Therapeutic Support Staff Member
Bluegrass Behavioral Services for Children
Gerogetown , KY
01.2024 - Current
Worked at this job previously during the summer of 2022.
Provided emotional support and guidance to children with mental health issues.
Assisted in developing and implementing individualized treatment plans for clients.
Monitored client behavior, documented progress, and reported changes to supervisor.
Conducted group therapy sessions focused on the development of social skills and self-esteem.
Implemented crisis intervention techniques when needed to de-escalate disruptive behaviors.
Server
Favas of Georgetown
Georgetown , KY
07.2019 - Current
Provided excellent customer service to ensure satisfaction.
Ensured that each guest was served courteously, quickly, and efficiently.
Responded efficiently to guest inquiries and complaints in a professional manner.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Social Services Assistant
Job Corp
Pine Knot, KY
09.2023 - 01.2024
Utilized computer software programs such as Microsoft Office Suite or database systems when necessary.
Functioned as treatment team member, interpreting social, emotional and family system problems and strengths to other members.
Answered questions and responded to inquiries to deliver high level of service to patients.
Built and maintained strong relationships with patients by successfully resolving issues.
Prepared patients for self-management and decision-making responsibilities.
Cashier
Bourbon Barn
Williamsburg , KY
10.2021 - 01.2024
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Greeted customers and answered any questions they had about the store's products and services.
Stocked shelves with merchandise when needed.
Trained new team members in cash register operation, stock procedures, and customer services.
Call Center Representative
Senture
London , KY
01.2023 - 05.2023
Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
Attended regular training sessions on updates and changes within the industry or organization.
Performed outbound calling campaigns to promote new products or services.
Physical Therapist Technician
Scott County Physical Therapy
Georgetown , KY
07.2017 - 05.2018
Adhered strictly to HIPAA guidelines when handling confidential patient information.
Monitored patients' performance during exercise sessions to ensure safety and effectiveness of treatment programs.
Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
Instructed patients on proper exercise techniques and how to use assistive devices such as canes, walkers, crutches or wheelchairs.
Instructed patients on proper hygiene, nutrition, exercise, lifestyle changes, and ergonomic factors in daily activities.
Intern / Financial Administrative Assistant at Bluegrass Behavioral Services for ChildrenIntern / Financial Administrative Assistant at Bluegrass Behavioral Services for Children
Therapeutic Support Specialist at Bluegrass Behavioral Services for ChildrenTherapeutic Support Specialist at Bluegrass Behavioral Services for Children
Equity Coach & Policy Consultant at Children and Youth Behavioral Health Initiative (CYBHI)Equity Coach & Policy Consultant at Children and Youth Behavioral Health Initiative (CYBHI)