Emily Johnson
Troy,MO
Summary
Results-driven professional with a proven track record of maintaining high levels of satisfaction through exceptional communication and organizational skills. Strong analytical abilities and a collaborative spirit enable quick adaptation to new environments and foster effective teamwork. Committed to contributing to team success while continuously developing professional skills, bringing a positive attitude and dedication to lifelong learning. Passionate about leveraging expertise to drive impactful results in dynamic settings.
Overview
5
5
years of professional experience
Work History
Surgical OB Technician
SSM Health St. Joseph Hospital
05.2025 - Current
- Assisted surgical teams by preparing instruments and supplies for obstetric procedures
- Ensured compliance with infection control protocols to maintain patient safety
- Collaborated with nursing staff to streamline patient flow during surgeries
- Monitored equipment functionality and promptly addressed any issues to minimize downtime
- Maintained a clean and safe operating environment by adhering to strict infection control guidelines during surgical procedures.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
Maternity Medical Secretary
St. Lukes Medical Hospital
09.2024 - Current
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
Physical Therapist Technician
Excel Sports & Physical Therapy
01.2024 - 06.2024
- Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
- Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
- Prepared patients to meet with physical therapists.
Chiropractic Assistant
Troy Chiropractic
01.2021 - 08.2023
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Bachelor of Science - Nursing- BSN
Maryville University of Saint Louis
St. Louis, MO05.2027
High School Diploma - undefined
Troy Buchanan High School
Troy, MO05.2023
Skills
- Clinical support
- Customer service
- Patient scheduling
- Patient check-in
- Sterile technique expertise
- Time management capabilities
- Wound dressing application
Timeline
Surgical OB Technician
SSM Health St. Joseph Hospital
05.2025 - Current
Maternity Medical Secretary
St. Lukes Medical Hospital
09.2024 - Current
Physical Therapist Technician
Excel Sports & Physical Therapy
01.2024 - 06.2024
Chiropractic Assistant
Troy Chiropractic
01.2021 - 08.2023
High School Diploma - undefined
Troy Buchanan High School
Bachelor of Science - Nursing- BSN
Maryville University of Saint Louis