Emily Johnson

• Delivered exceptional customer service to enhance guest satisfaction and retention
• Managed multiple tables efficiently in fast-paced restaurant environment
• Collaborated with kitchen staff to ensure timely and accurate order delivery
• Utilized POS system for processing transactions and managing orders
• Assisted in training new staff on menu items and service protocols
• Kept server areas clean and stocked to increase efficiency while working tables.

• Assisted in training and onboarding new staff members to enhance team performance.
• Implemented visual merchandising strategies to optimize product presentation and increase customer engagement.
• Monitored inventory levels, ensuring timely restocking of merchandise to meet customer demand.
• Provided exceptional customer service by resolving inquiries and complaints effectively and efficiently.

• Ensured accurate record-keeping by meticulously maintaining files, documents, and financial records.
• Managed ticket sales and cash transactions accurately, maintaining financial records for daily operations.
• Selected appropriate materials based on customer specifications and project requirements.
• Ensured quality standards by inspecting finished products for defects and inconsistencies.
• Developed expertise in fabric types, patterns, and color coordination for custom projects.
• Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
• Demonstrated versatility in adapting to various projects, quickly learning new tools, procedures, and industry best practices as needed.

Stay at home with two beautiful kids.