Summary
Overview
Work History
Education
Skills
Languages
Timeline
Waitress

Victoria Lantigua

Nashua,NH

Summary

Dynamic and dedicated waitress with proven expertise at La Santa Tacos & Tequilas, excelling in customer service and team collaboration. Adept at multitasking in high-pressure environments, I effectively recommend menu items and ensure safe food handling, consistently enhancing guest satisfaction and fostering a welcoming dining experience.

Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.

Overview

3
3
years of professional experience

Work History

Waitress

La Santa Tacos & Tequilas
03.2021 - 08.2022
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.

Waitress

El Fenix
09.2022 - 01.2024
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

High School Diploma -

Nashua High School South
36 Riverside St, Nashua
06-2022

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Cash handling
  • Safe food handling
  • Menu recommendations
  • Food running
  • Table setting
  • Dining area maintenance
  • Bilingual
  • Good communication skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Waitress

El Fenix
09.2022 - 01.2024

Waitress

La Santa Tacos & Tequilas
03.2021 - 08.2022

High School Diploma -

Nashua High School South

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Victoria Lantigua