Emily Kocher

Selling concessions and merchandise, providing movie info, securing cash, enforcing film company and theatre admittance policies, cleaning theatres and bathrooms.

• Assisted customers in selecting merchandise best suited to their needs.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Worked different stations to provide optimal coverage and meet production goals.

Food service, money handling, customer interactions.

• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Developed strong cooperative relationships with coworkers and managers.
• Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Cashier, Curbside deliveries, Guest services

• Worked different stations to provide optimal coverage and meet production goals.
• Assisted customers in selecting merchandise best suited to needs.
• Improved customer satisfaction by quickly helping each person find desired items.