Emily Koons
Summary
Driven professional with a track record of enhancing event experiences at Flipshack Gymnastic Fitness through exceptional communication and strong organization. Excelled in guest relations and safety, supporting events with over 20 attendees and fostering positive golfer relationships at The Broadmoor Caddie And Leadership Academy. Demonstrates leadership and teamwork, ensuring customer satisfaction and safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Events Staff Member
Flipshack Gymnastic Fitness
1789 S 8th St Colorado Springs Co 80905
09.2022 - Current
- Maintained and distributed information for functions and events.
- Assisted event manager in achieving revenue goals set for events.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Helped organize and manage successful events with attendance of over 20 people.
- Demonstrated strong multitasking abilities by juggling multiple responsibilities during high-pressure situations at events.
- Supported team members in their duties to ensure smooth operation throughout various event stages.
Golf Caddie
The Broadmoor Caddie And Leadership Academy
1 Lake Ave Colorado Springs Co 80906
05.2022 - Current
- Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
- Promoted a safe golfing environment by adhering to established safety guidelines during inclement weather conditions.
- Cleaned and maintained balls, clubs, and course amenities.
- Demonstrated adaptability in working with varying player skill levels, from beginners to advanced professionals.
- Exhibited professionalism at all times while representing the club both on and off the course.
Education
No Degree -
The Village High School
1355 Kelly Johnson Blvd Colorado Springs Co 8092005.2026
Skills
- Safety and Security
- Effective Multitasking
- Strong Organization
- Time management expertise
- First Aid Training
- Exceptional communication
- Guest Registration
- Leadership
- Event Setup and Breakdown
- Guest Relations
- Event Billing
- Teamwork and Collaboration
- Customer Service
- Positive Attitude
- Strong Work Ethic
Certification
CPR and Stop The Bleed
Timeline
Events Staff Member
Flipshack Gymnastic Fitness
09.2022 - Current
Golf Caddie
The Broadmoor Caddie And Leadership Academy
05.2022 - Current
No Degree -
The Village High School