Emily Lagos
Port Isabel
Summary
My past four jobs have enabled me to develop my communication, social, customer service, and active listening skills. It's essential to work in different types of environments to be able to adapt new skills along the way.
Overview
5
5
years of professional experience
Work History
Daycare Worker
Little Learners Academy
05.2024 - Current
- Supervised children's activities to ensure safety and engagement in a dynamic learning environment.
- Assisted in implementing daily schedules and routines for various age groups.
- Maintained cleanliness and organization of play areas and educational materials.
- Communicated effectively with parents regarding children's progress and behavior.
Bookkeeper
Laguna Canvas
03.2021 - 05.2025
- Reconciled accounts payable and receivable to ensure accurate financial reporting.
- Recorded daily transactions in accounting software, maintaining data integrity and consistency.
- Assisted in monthly financial close processes, preparing necessary documentation for review.
- Streamlined invoicing procedures to enhance operational efficiency and reduce processing time.
Server
Pirates Landing
05.2023 - 08.2023
- Delivered exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Trained and mentored new servers on menu knowledge and service standards.
- Implemented efficient table management strategies to optimize seating and reduce wait times.
Restaurant Hostess
Yummies Cafe
05.2022 - 08.2022
- Welcomed and seated guests, ensuring prompt service and optimal flow of guest traffic.
- Managed reservation system, coordinating bookings to maximize seating efficiency.
- Trained and mentored new host staff on customer service best practices and operational procedures.
- Collaborated with kitchen and waitstaff to ensure seamless communication during peak hours.
Education
High School Diploma -
Port Isabel Early College High School
Port Isabel, TXHigh School Diploma -
Skills
- Patience and empathy
- Infant care
- Cleaning and sanitizing
- Health and safety regulations
- Customer Service
- Bookkeeping
- Accounts receivable
- Invoice processing
- Spreadsheet tracking
- Cash handling
- Hospitality service expertise
- Active learning
- Greeting guests
Timeline
Daycare Worker
Little Learners Academy
05.2024 - Current
Server
Pirates Landing
05.2023 - 08.2023
Restaurant Hostess
Yummies Cafe
05.2022 - 08.2022
Bookkeeper
Laguna Canvas
03.2021 - 05.2025
High School Diploma -
Port Isabel Early College High School
High School Diploma -
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