Summary
Overview
Work History
Education
Skills
Certification
Key Accomplishments
Volunteer Experience
Timeline
Generic

Emily Land

Lake Forest,CA

Summary

Seasoned Buyer bringing in-depth retail and professional experience in diverse environments. First-rate planner, merchandiser and communicator highly trained in purchasing and supply chain management. Proficient in managing purchasing needs in high-volume retail operations. Skilled research and forecasting abilities with strengths in communication and key relationship management. Seeking a challenging role to leverage my expertise in customer service and merchandising, while continuing to contribute to the success of the team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Greenhouse Merchandise Buyer and Customer Service Associate

Green Thumb Nursery
01.2019 - Current
  • Started as a Customer Service Associate in 2019, progressed to the role of Greenhouse Merchandise Buyer in 2022, demonstrating continuous growth and commitment to excellence.

Education

Saddleback College

Highschool Diploma -

Trabuco Hills High School
06.2018

Skills

  • Customer Service Excellence
  • Leadership
  • Communication
  • Organization
  • Merchandise Selection and Ordering
  • Order Success Evaluation
  • Trend Analysis
  • Pricing Strategy Development
  • Risk Identification and Mitigation
  • Inventory Management

Certification

Occupational Skills Award in Sustainable Horticulture, Saddleback Community College

Key Accomplishments

  • Greenhouse Maintenance, Executed tasks such as watering, cleaning, and organizing to maintain the greenhouse effectively.
  • Merchandise Selection and Order Management, Selected merchandise, placed orders, and actively participated in inventory distribution.
  • Order Success Evaluation, Reviewed the success of previous orders, determining optimal inventory replenishment.
  • Trend Research and Buying Decisions, Researched new trends and advances in plant product lines, informing strategic buying decisions.
  • Pricing Strategy Development, Formulated pricing strategies, considering factors like cost, competition, and market demand.
  • Risk Identification and Mitigation, Identified and mitigated risks, including product quality issues, through supplier diversification and adherence to industry regulations.
  • Customer Service Excellence, Proven ability to help and teach customers effectively, ensuring their success with plants.
  • Special Orders Management, Responsible for pricing and handling special orders from customers.

Volunteer Experience

  • High school youth group leader at Saddleback church, 2019-2022

 In the role of a High school youth group leader, I instructed Bible studies, organized and hosted games and events, maintained regular communication with parents for updates, and ensured safety while leading students in summer camps and winter retreats.

  • Secretary of Saddleback College's Landscape Design Alumni Association, 2019-2021

This club included educational workshops, private tours of local gardens, networking with professionals in the industry, and development of community design plans. As secretary, I oversaw the club's email correspondence, maintained communication with members, managed scheduling, and addressed inquiries. Additionally, I played a key role in recruiting students, providing education on the club's mission, and coordinating events to enhance member engagement.

Timeline

Greenhouse Merchandise Buyer and Customer Service Associate

Green Thumb Nursery
01.2019 - Current

Saddleback College

Highschool Diploma -

Trabuco Hills High School
Emily Land