Emily Landis
West Chester,PA
Summary
Experience in therapeutic barn management and ensuring safety for vulnerable groups while working closely with therapists to create personalized care plans. I communicate well with others, maintain high hygiene standards, and can adapt easily in clinical and food service environments. I am looking to apply my hands-on care experience and academic training in a demanding healthcare program.
Overview
9
9
years of professional experience
Work History
Mobile Food Service Associate
Westside Saloon
Wildwood, NJ
04.2026 - Current
- Restocked truck supplies, condiments, and serving stations throughout shift
- Monitored food quality and temperature during service
- Provided customer service to guests by taking orders, answering questions and addressing complaints.
- Communicated order details with kitchen staff
- Handled payments and balanced guest tabs with care
- Operated cash register to process payments from customers.
- Followed all health department standards for sanitation and hygiene.
Server
Seaport Peir
Wildwood, New Jersey
05.2024 - 08.2025
- Delivered exceptional customer service by anticipating guest needs and resolving issues promptly.
- Managed multiple tables simultaneously, providing great service quality under pressure.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with kitchen staff to ensure timely food preparation and delivery, enhancing guest satisfaction.
- Trained new servers on menu offerings and service standards, improving team efficiency.
Counter Associate
Juice Pod
Malvern, Pennsylvania
03.2023 - 08.2025
- Processed customer purchases quickly through point-of-sale systems.
- Addressed customer concerns promptly to boost satisfaction.
- Collaborated with team members to enhance store operations and elevate customer service.
- Kept inventory records accurate with regular stock counts and organized shelf management.
- Coordinated timely order preparation for efficient delivery to customers.
- Supported onboarding of new associates on procedures and customer service standards.
Server
Bellingham Retirement Community
10.2021 - 03.2023
- Cultivated relationships with residents through friendly conversations, fostering a positive and community-focused dining experience.
- Coordinated in-room meal delivery service for residents, ensuring timely and satisfactory dining experiences.
- Assisted kitchen staff and cooks with basic food preparation tasks, including washing, chopping, portioning, and plating food to ensure timely meal service.
- Maintained a high level of cleanliness across all food service areas including the kitchen, dining spaces and storage areas.
- Oversaw inventory management and organization, ensuring properly stocked, dated, and accessible supplies for efficient service.
Barn Manager
Thorncroft Equestrian Center
10.2017 - 05.2022
- Managed daily barn operations and facility maintenance for a therapeutic riding program for those with physical, cognitive, and emotional disabilities.
- Coordinated care for 30+ horses, implementing custom feeding schedules, turnout routines, grooming, and tack preparation to ensure optimal health and readiness for sessions.
- Maintained strict safety and cleanliness standards across all barn areas, stalls, arenas, and equipment to ensure an accessible, hazard-free environment for participants and families.
- Assisted instructors and therapists during therapeutic riding sessions, enforcing rider safety protocols and providing support to children with diverse physical and mental needs to enhance their experience.
- Recruited, trained, and supervised barn staff and volunteers on proper safe horse handling
- Responded swiftly and effectively to emergency situations and equine medical issues, ensuring the safety of riders, staff, and horses.
Education
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
University Park, PA05-2027
Some College (No Degree) - Respiratory Care
West Chester University of Pennsylvania
West Chester, PAHigh School Diploma -
West Chester East High School
West Chester PA05-2023
Skills
- Sanitation procedures
- Patient care
- Effective communication
- Problem-solving capacity
- Multitasking
- Team collaboration
- Team communication
- Conflict resolution
- Professional appearance
Timeline
Mobile Food Service Associate
Westside Saloon
04.2026 - Current
Server
Seaport Peir
05.2024 - 08.2025
Counter Associate
Juice Pod
03.2023 - 08.2025
Server
Bellingham Retirement Community
10.2021 - 03.2023
Barn Manager
Thorncroft Equestrian Center
10.2017 - 05.2022
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
Some College (No Degree) - Respiratory Care
West Chester University of Pennsylvania
High School Diploma -
West Chester East High School