Emily L. Gebhart
Customer service/administrative
Granville
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
Work History
PURCHASING AGENT
Benchmark Window Inc.
02.2024 - 03.2025
- Compare architectural plans to builder purchase order and complete take off
- Look for any missing/incorrect info between prints/PO
- Correspond with builder on various matters to correct mistakes
- Use multiple ordering systems to order window/door products
- Edit new jobs in computer system (InAccord)
- Check confirmations, attach to job file
- Monitor install dates and ensure product will make the deadlines
- Order any service parts that may be needed
- Help to open new markets as company grew, including Panama City Beach, FLA
- Compare pricing of window door vendors and prepare spreadsheets defining the price differences
- Monitor stock product levels and order accordingly
- Remote
FOOD SERVICE WORKER
AVI Food Systems : Granville Intermediate School
08.2023 - 02.2024
- Prep food for lunch service
- Serve food for all lunch periods
- Tear down, clean, reset serving/prep area post lunch hour
- Interact with 4-6th graders in a positive manner
FLORAL ASSISTANT
Florish
02.2022 - 08.2023
- Prep flowers (cutting stems, trimming etc) for design
- Pull/choose appropriate vases based off weekly subscription choices
- Assist florist in designing arrangements for customers
- Wash vases
- Make deliveries to subscription customers
- Wedding prep
- Assisting florist in setting up floral designs day of wedding
STAY AT HOME MOTHER
07.2017 - 02.2022
- Running the household
CUSTOMER SERVICE REPRESENTATIVE
APCO Industries
08.2010 - 07.2017
- Greet customers when arriving.
- Handle inbound and outbound phone calls.
- Coordinate all calls and messages to appropriate parties.
- Responsible for inbound and outbound faxes.
- Send and receive faxes.
- Assist Human Resources with administrative needs.
- File invoices and customer paperwork.
- Schedule appointments for sales department.
- Order product/receive product in warehouse
- Create files for new customers/apply for all appropriate permits
- Handle deposits/payments from customers
- Balance invoices for Accounts receivable
Education
No Degree - Photography
The Art Institute of Pittsburgh
Pittsburgh, PANo Degree - Communications
Ohio University-Zanesville
Zanesville, OHSkills
- Strong communication skills
- Team player
- Positive and professional attitude
- Active listening and empathy
- Quick learner
- Patience and adaptability
- Purchasing management
- Order processing
Timeline
PURCHASING AGENT
Benchmark Window Inc.
02.2024 - 03.2025
FOOD SERVICE WORKER
AVI Food Systems : Granville Intermediate School
08.2023 - 02.2024
FLORAL ASSISTANT
Florish
02.2022 - 08.2023
STAY AT HOME MOTHER
07.2017 - 02.2022
CUSTOMER SERVICE REPRESENTATIVE
APCO Industries
08.2010 - 07.2017
No Degree - Photography
The Art Institute of Pittsburgh
No Degree - Communications
Ohio University-Zanesville