Summary
Overview
Work History
Education
Skills
Timeline
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Emily Lindsey

Leander,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Kitchen Expeditor

Jack Allen's
Cedar Park, TX
04.2022 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Trained new expeditors and food runners according to company policies and standards.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Maintained composure and work quality while under stress.

Restaurant Hostess

Blue Corn Harvest
Leander, TX
04.2021 - 04.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Answered customers' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.

Customer Service

Chick-fil-A
Cedar Park, TX
03.2020 - 04.2021
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Resolved complaints to satisfy customers and encourage future transactions.
  • Processed customer order, quote and return transactions and offered additional products and services.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

High School Diploma -

Glenn High School
Leander, TX
05.2022

Skills

  • Production Standards
  • Complex Problem-Solving
  • Customer Needs Assessments
  • Reading Comprehension
  • Company Quality Standards
  • Customer Relations
  • Problem Detection and Resolution

Timeline

Kitchen Expeditor

Jack Allen's
04.2022 - Current

Restaurant Hostess

Blue Corn Harvest
04.2021 - 04.2022

Customer Service

Chick-fil-A
03.2020 - 04.2021

High School Diploma -

Glenn High School

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Emily Lindsey