Results-oriented healthcare leader with expertise in clinical operations and hospital processes. Skilled in managing diverse teams and fostering collaboration among stakeholders to enhance patient experiences and outcomes. Committed to achieving organizational goals through effective management and strategic initiatives.
Overview
26
26
years of professional experience
4
4
Certifications
Work History
Diagnostic Imaging Manager
HCA Florida Fort Walton-Destin Hospital
02.2013 - Current
Expertly planned, coordinated, and organized the daily operations of the imaging department
Strong collaboration with radiologist and referring physicians
Directed leadership initiatives and oversight for approximately 75 colleagues, including 10 supervisors at FWDH main campus and 3 off-site locations.
Reviewed employee performance and completed rounding/ feedback at regular intervals. Completed coaching and discipline when required.
Established and modified policies and procedures in accordance with corporate and regulatory requirements.
Collaborated with multidisciplinary teams to complete projects and improve clinical outcomes
Monitored departmental exam volumes and adjusted staff accordingly
Responsible for chargemaster functions including activation, set-up and revisions of charges for imaging
Consistently worked to elevate patient and employee satisfaction
Championed data-driven decision-making within the team, harnessing analytics to identify trends and inform strategic planning efforts.
Responsible for hiring and onboarding of new colleagues
Diagnostic Imaging QA Supervisor
HCA Florida Fort Walton-Destin Hospital
01.2011 - 02.2013
Responsible for all quality assurance requirements for the entire Diagnostic Imaging Department
Responsible for all ACR accreditations
Provided leadership, guidance and supervision to approximately 22 technologists, including 2 lead techs within the general diagnostic imaging area
Interpreted and communicated new or revised policies to staff
Assured all staff maintained hospital educational requirements
Worked with radiology transcriptionist to ensure that all exams completed had a signed report in a timely manner
Through understanding of PACS system and Meditech radiology functionality with ability to troubleshoot and correct problems
Conducted regular audits of departmental procedures to identify areas for improvement.
Lead Radiologic Technologist
HCA Florida Fort Walton-Destin Hospital
09.2002 - 01.2011
Performed all diagnostic imaging exams including all general x-rays, fluoro, OR, and trauma work
Coordinated workflow through department to ensure that all areas operated smoothly
Completed schedule and call schedule for 20 + employees
Provided new employees with orientation to dept and served as a resource for them during their training and beyond
Completed performance evaluation for all employees under direct supervision
Ordered supplies and managed inventory to ensure the proper amount of supplies were available without excess
Clinical preceptor for radiology students
Mentored junior technologists, fostering skill development and enhancing team performance.
Conducted equipment maintenance and troubleshooting to minimize downtime and ensure optimal functionality.
Improved patient satisfaction scores by addressing concerns promptly and providing compassionate care during procedures.
Staff Technologist
HCA Florida Fort Walton-Destin Hospital
08.2001 - 09.2002
Performed diagnostic imaging exams including OR, Fluoro and ER in compliance with the department procedures and guidelines
Staff Technologist CT and X-ray
Samaritan Hospital-HCA
04.2000 - 08.2001
Conducted diagnostic imaging exams, including CT, adhering to department procedures and guidelines to ensure accuracy and patient safety
Education
Bachelor of Science - Healthcare Administration/Management
Colorado State University
Global Campus
05-2019
Associates in Applied Science - Radiography
Lexington Community College
Lexington, Kentucky
05-2000
Skills
Operational management
Clinical staff management
Regulatory Compliance
Quality Assurance
Project coordination
Workflow optimization
Strategic workforce planning
Collaborative Leadership
Schedule coordination
Training and mentoring
Detail Oriented
Effective interpersonal communication
Certification
BLS
Timeline
Diagnostic Imaging Manager
HCA Florida Fort Walton-Destin Hospital
02.2013 - Current
Diagnostic Imaging QA Supervisor
HCA Florida Fort Walton-Destin Hospital
01.2011 - 02.2013
Lead Radiologic Technologist
HCA Florida Fort Walton-Destin Hospital
09.2002 - 01.2011
Staff Technologist
HCA Florida Fort Walton-Destin Hospital
08.2001 - 09.2002
Staff Technologist CT and X-ray
Samaritan Hospital-HCA
04.2000 - 08.2001
Bachelor of Science - Healthcare Administration/Management