Party Host and General Manager at Xplore Family Fun Center, adept at enhancing guest experiences through exceptional customer service and effective leadership.
Successfully served events, optimized staffing, and managed inventory, ensuring seamless operations. Proven ability to foster teamwork while maintaining high standards of organization and efficiency.
Overview
7
7
years of professional experience
Work History
Party Host/General Manager
Xplore Family Fun Center
Port Jefferson Station, New York
03.2018 - Current
Managed/Served birthday events by overseeing guest check-in and ensuring safety waivers completion.
Coordinated food service flow and dessert presentation within designated time slots.
Maintained an organized and clean event.
Handled party booking process by collecting and inputting relevant information into computer system.
Confirmed details with party families weekly to ensure smooth operations.
Worked on the front register.
Led a team of 20 employees as a manager during the week, fostering teamwork and efficiency.
Created and maintained weekly employee schedules to optimize staffing.
Oversaw inventory management and placed weekly food orders to align with business needs.