A responsible and motivated individual with demonstrated skills in management, customer service, professional communication, safety protocols, employee trainings, and childcare for a wide range of ages.
Overview
6
6
years of professional experience
Work History
Nanny
Lund Family
San Diego, CA
01.2021 - Current
Coordinated different types of activities to enhance physical and intellectual development
Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments
Lifeguard
Lake Wildwood Association
Penn Valley, CA
05.2019 - 10.2024
Maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored behaviors for safety violations and took steps to prevent further violations.
Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly.
Swim Instructor
University of California, San Diego
La Jolla, CA
03.2023 - 06.2024
Encouraged students to build confidence in and out of water by making swimming enjoyable.
Instructed participants in proper stroke techniques to encourage self-reliant swimming.
Built relationships with parents and swimmers to increase thelikelihood of repeat business in future swim lessons sessions.
Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities, and orientations.
Pool Manager
Lake Wildwood Association
Penn Valley, CA
05.2021 - 09.2022
Coordinated smooth pool opening at start of each season and managed shutdown at end of summer.
Hired, scheduled and led team of lifeguards and swim instructors serving 150+ daily visitors.
Planned and managed pool events throughout peak seasons.
Filed community data regarding pool usage and total revenue generated throughout the season.
Awarded Employee of the Month for customer satisfaction.
Retail Sales Associate
Native Wren
Grass Valley, CA
09.2021 - 12.2021
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Education
Bachelor of Science - Human Development
University of California - San Diego
La Jolla, CA
06.2024
Associate of Science - Social And Behavioral Sciences
Sierra College
Rocklin, CA
05.2022
Associate of Science - Natural Sciences
Sierra College
Rocklin, CA
05.2022
Skills
Time management
Computer skills
Communication skills
Customer Service/Assistance
Leadership
Lifeguard/AED/CPR/First Aid certified
Certification
First Aid Certification - American Red Cross or St John Ambulance.
Water Safety Instructor (WSI) Certificate - American Red Cross.
Drivers License with a clean driving record – CA Department of Motor Vehicles.
Timeline
Swim Instructor
University of California, San Diego
03.2023 - 06.2024
Retail Sales Associate
Native Wren
09.2021 - 12.2021
Pool Manager
Lake Wildwood Association
05.2021 - 09.2022
Nanny
Lund Family
01.2021 - Current
Lifeguard
Lake Wildwood Association
05.2019 - 10.2024
Bachelor of Science - Human Development
University of California - San Diego
Associate of Science - Social And Behavioral Sciences