Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Lozada

Ridgewood,NY

Summary

Dedicated front desk receptionist with strong customer service and time management skills. Proven ability to handle inquiries and coordinate appointments effectively, ensuring a positive experience for clients and visitors.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist (Part Time)

BSM Facility Solutions
Brooklyn, WI
12.2024 - Current
  • Managed front desk operations, greeting visitors and directing them to appropriate personnel.
  • Coordinated appointment scheduling and maintained organized calendar for office staff.
  • Handled incoming calls, providing information and assistance to clients and vendors.
  • Processed mail and packages efficiently, ensuring timely distribution to departments.
  • Greeted guests at the front desk and engaged in pleasant conversations while managing check-in process.

Waitress (Part Time)

The Emerald Hall
Brooklyn, NY
02.2023 - 04.2025
  • Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
  • Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
  • Collaborated with kitchen staff to streamline food preparation and enhance service speed.
  • Assisted in training new team members on menu knowledge and service protocols.
  • Participated in team meetings to discuss service improvements and operational efficiencies.

Education

Certificate of Technical Studies - Culinary

The School of Cooperative Technical Education (Current)
Manhattan, NY
06-2024

High School Diploma -

Math, Engineering, And Science Academy (MESA) Charter High S
Brooklyn, NY

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Skilled in basic software applications

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Front Desk Receptionist (Part Time)

BSM Facility Solutions
12.2024 - Current

Waitress (Part Time)

The Emerald Hall
02.2023 - 04.2025

Certificate of Technical Studies - Culinary

The School of Cooperative Technical Education (Current)

High School Diploma -

Math, Engineering, And Science Academy (MESA) Charter High S

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