Emily Lozano
Spring,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Pharmacy Intern
Walgreen's Pharmacy
Spring, Texas
03.2025 - Current
- Supported pharmacists in preparing and dispensing medications, ensuring accurate delivery to patients.
- Communicated with patients with compassion while keeping medical information private.
- Provided clear answers to customer inquiries about refills, insurance issues, and prescription status.
- Processed customer transactions and managed payments efficiently at the pharmacy counter.
Customer Service Associate/Cashier
Walgreens
Spring, Texas
12.2023 - Current
- Delivered exceptional customer service by actively listening to customer needs and providing tailored responses.
- Processed customer transactions with accuracy and speed, enhancing overall customer satisfaction at retail pharmacy.
- Processed payments using cash registers and credit card machines.
- Managed returns and exchanges, ensuring compliance with store policies and maintaining customer trust.
- Educated customers on loyalty programs and promotions to enhance engagement.
Store Associate
Michaels
Spring, TX
07.2023 - 12.2023
- Guided customers in locating items and provided product information to enhance shopping experience
- Operated cash register and electronic equipment accurately, contributing to seamless transaction processing
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Ensured safe and secure store environment by adhering to all safety protocols
Cashier
B.Good
07.2023 - 11.2023
- Processed transactions accurately and efficiently, completing all transactions within established timeframe
- Resolved customer complaints calmly and professionally, improving customer satisfaction
- Followed store policies and procedures, reducing mistakes and enhancing customer service
Education
High School Diploma -
Klein Collins High School
Spring, TX05-2023
Skills
- Inventory management
- Cash Management
- Retail operations
- Customer service
- Communication
- Ability to Work in a Team
- Fast Learner
Languages
- Spanish
- English
Timeline
Pharmacy Intern
Walgreen's Pharmacy
03.2025 - Current
Customer Service Associate/Cashier
Walgreens
12.2023 - Current
Store Associate
Michaels
07.2023 - 12.2023
Cashier
B.Good
07.2023 - 11.2023
High School Diploma -
Klein Collins High School