Emily Magana
Spring,TX
Summary
Dynamic professional with a proven track record at Mamas Pizza, excelling in customer service and complaint handling. Demonstrated efficient work ethic and empathy, enhancing team productivity and customer satisfaction. Successfully trained new crew members, fostering a welcoming atmosphere. Skilled in maintaining cleanliness and hygiene, ensuring compliance with health standards.
Professional retail worker with solid foundation in fast food service and cashier duties. Known for delivering quality customer interactions and maintaining orderly workspaces. Strong collaborator, adaptable to changing demands, and consistently reliable in both solo and team efforts. Skilled in cash handling, order processing, and inventory management, bringing positive attitude to every shift.
Overview
4
4
years of professional experience
Work History
Front Counter Crew Member
Mamas Pizza
11.2024 - Current
- Provided exceptional customer service by efficiently processing orders and addressing inquiries.
- Operated point-of-sale system, ensuring accurate transaction processing and cash handling.
- Maintained cleanliness and organization of front counter area, adhering to health and safety standards.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.
Kennel Technician
Stuebner Airline Veterinary Hospital
07.2024 - Current
- Assisted in daily care routines for animals, ensuring cleanliness and comfort in kennels.
- Monitored animal behavior and health, reporting any concerns to veterinary staff promptly.
- Maintained inventory of supplies, ensuring availability for daily operations and treatments.
- Executed feeding schedules for various animals, adhering to specific dietary requirements.
- Collaborated with team members to enhance workflow efficiency during peak operation hours.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
Kennel Technician
Mayde Creek Animal Health Ctr
01.2024 - 07.2024
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Optimized space utilization within kennel, redesigning animal living areas to maximize comfort and mobility for larger breeds.
- Reduced incident rates by implementing comprehensive behavioral assessment for each new animal, tailoring care approaches accordingly.
- Collaborated with veterinary staff to address medical emergencies, providing immediate care and ensuring timely medical intervention.
Private Nanny
Ecram Abde
08.2023 - 01.2024
- Designed engaging activities to support cognitive and emotional development of children.
- Implemented daily routines, ensuring consistency and structure for children's schedules.
- Monitored and assessed children's progress, providing feedback to parents on development milestones.
- Established a safe and nurturing environment, prioritizing children's health and well-being.
Fast Food Cashier
KFC Taco Bell
05.2021 - 12.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints to enhance satisfaction.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
Assistant Daycare Teacher
Kids R Kids Learning Academy
02.2022 - 08.2022
- Assisted lead teacher in implementing daily lesson plans and activities for children aged 6 weeks to 5 years.
- Facilitated a safe, engaging classroom environment through effective supervision and positive discipline techniques.
- Collaborated with parents to provide updates on children's progress, fostering strong home-school connections.
- Supported developmental milestones by organizing age-appropriate games and educational activities promoting social skills.
Education
High School Diploma -
Chowchilla Union Highschool
Chowchilla, CA05.2021
Skills
- Customer complaint resolution
- Dedicated work approach
- Supportive listening
- Excellent communication
Languages
Spanish
Full Professional
Timeline
Front Counter Crew Member
Mamas Pizza
11.2024 - Current
Kennel Technician
Stuebner Airline Veterinary Hospital
07.2024 - Current
Kennel Technician
Mayde Creek Animal Health Ctr
01.2024 - 07.2024
Private Nanny
Ecram Abde
08.2023 - 01.2024
Assistant Daycare Teacher
Kids R Kids Learning Academy
02.2022 - 08.2022
Fast Food Cashier
KFC Taco Bell
05.2021 - 12.2022
High School Diploma -
Chowchilla Union Highschool
Similar Profiles
Pamela RothPamela Roth
Customer Service/Delivery Driver at MAMAS PizzaCustomer Service/Delivery Driver at MAMAS Pizza
Tatiana GuzmanTatiana Guzman
Waiter at Mamas PizzaWaiter at Mamas Pizza
Faraz WaseemFaraz Waseem
Line Cook at Mamas PizzaLine Cook at Mamas Pizza
Dylan ThornhillDylan Thornhill
Phlebotomist at Klein ISD Health Science PracticumPhlebotomist at Klein ISD Health Science Practicum
Israel CharoIsrael Charo
Maintenance Supervisor at Bright Springs/RescaleMaintenance Supervisor at Bright Springs/Rescale