Emily Malave
San Marcos,CA
Summary
Dedicated Communications major and member of Lambda Pi Eta, the National Communication Honor Society, with strong leadership experience as President of the Communication and Media Society. Successfully revitalized the organization after a 7-year hiatus, fostering student engagement and collaboration. Skilled in organizational leadership, event coordination, and customer relations through both academic and professional experiences. Aspiring social media marketing and public relations professional with a passion for creative content development and digital strategy.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
06.2023 - Current
- Learned and adhered to food safety regulations and procedures.
- Collaborated with team members to ensure efficient service delivery.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines to prepare high-quality beverages.
- Assisted customers with menu selections and special requests.
Spanish Tutor
Valencia Tutors Learning Center
06.2024 - 08.2024
- Assessed individual student progress through regular evaluations and feedback sessions.
- Assessed student progress through regular evaluations, providing constructive feedback for improvement.
- Implemented innovative teaching methods to foster a supportive learning environment.
- Assisted in curriculum development to ensure alignment with national standards and increased student proficiency.
- Developed personalized lesson plans to enhance student engagement and comprehension.
- Facilitated interactive language sessions, fostering conversational skills among learners.
Sales Associate
Tillys Retail Company
11.2021 - 05.2023
- Assisted customers with product selections to enhance overall shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction ratings.
- Organized merchandise displays to maximize visibility and encourage impulse purchases.
Education
Bachelor of Arts - Communication
California State University, San Marcos
San Marcos, CA05-2027
High School Diploma -
Saugus High School
Santa Clarita, CA05-2023
Skills
- Bilingual Proficiency
- Time management
- Friendly and outgoing
- Attention to detail
- Excellent memory
- Decision-making
- Multitasking and organization
- Teamwork and collaboration
- Reliable and dependable
- Membership growth
- Ethical leadership
- Motivational skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Spanish Tutor
Valencia Tutors Learning Center
06.2024 - 08.2024
Barista
Starbucks
06.2023 - Current
Sales Associate
Tillys Retail Company
11.2021 - 05.2023
Bachelor of Arts - Communication
California State University, San Marcos
High School Diploma -
Saugus High School
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